Contact English Customer Service

Why should I report an Issue with English for Everyone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dorling Kindersley to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. English for Everyone combines audio, visual, digital, and print resources into a unique English-language course.

2. Ideal for travel, leisure, and working life, the course is also aligned to global exam requirements, including TOEIC, TOEFL, and IELTS.

3. All the key language from the course is clearly modelled by native English speakers.

4. Please note that the English for Everyone app is designed to support a course of printed books.

5. English for Everyone is the easiest way to teach yourself the English language, whatever your level.

6. Carefully graded teaching and practice modules cover all levels of ability, from beginner to advanced.

7. Improve your listening comprehension, widen your vocabulary, and perfect your accent and fluency.

8. More than 25 hours of high-quality audio.

9. Coming soon: More than 1,000 interactive exercises.

10. For more information, please visit An internet connection is required to download audio and practice content.

1. I feel frustrated because the in the book looks like a good learning program but it wouldn't work that well without access to the audio and online exercises.Very disappointed!! I'm returning the book.

2. Useless!!, I got the book and have been trying to register an account for several times, 3 different email addresses and keep telling me "invalid email address or password.

3. It really isn't good enough! Is there not another portal or platform that you could upload the audio files to, so that we can use them?!Love these books, great explanations, easy to understand, plenty of exercises to practise.

4. Also, even though it might be considered "modern", a more structured approach would've been great.I am an ESOL speaking and listening teacher and so if I select a text to use with my class, I expect the audio to work.

5. The differential of books is the audios, without access they are useless.Can't enter the account! I have changed my password and even though I have no access to the account.

6. Highly recommended.Keeps asking me to sign back in and doesn't save my sign-in information (even though the app is just a web-wrapper and every web site that accesses the official website can save my sign-in info).

7. App downloads sound files to an undisclosed area of internal memory, so users' phones can get full and there's no way to remove downloaded files apart from uninstalling the app.

8. The book indicates "free online audio".

9. App is faulty, often lessons cannot be competed b/c either the "next" button is hidden behind the android U/I or because it's missing altogether (e.g. lesson 2.4). I expected so much more, some apps with free content do a much better job.

10. Why request a so strong password for so simple application? The error message is always "error creating password.

11. I try to log in and a message appears that the email or password is wrong, but both are correct.

1. Fix English Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart English: Restarting the app will resolve most errors.
2. Update the English App. Here is how:
   1. On Android goto PlayStore » Search for "English" » Open English for Everyone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for English » click "UPDATE".
3. Clear English for Everyone app cache: Clearing cached data will force your app to retrieve the latest data directly from English servers.
   1. On Android, goto Settings » Apps » Select "English for Everyone" » click Storage » click "Clear Cache".
4. Check English app permissions. If any of these permissions required to use your device's features are disenabled, English might not work.
5. Uninstall and reinstall English. If nothing else has worked, completely uninstall English then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing English not working

2. Fix English Server issues & Internet Connection

1. Check network connection: An unstable Internet will make English be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to English not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, English may not be able to connect to the Internet when running in the background.