Published by AI Identifier Studio on Sep 27, 2024

Report an issue with Stone Identifier Rock Scanner.
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Why should I report an Issue with Stone Identifier Rock Scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AI Identifier Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Stone Identifier Rock Scanner Customer Insights

1. Throwing five or six random possibilities for each one does increase the odds that you may get it right every once in a while thoughonly tried the free version... really like! This is probably now my favorite of the five I already have.

2. and various other rocks not in the right category.. I just want every one to get there rocks off right, with no mishaps 😁😆🤣😁Way too many ads to be able to even identify one stone.

3. Then it stopped allowing me to choose free version and only recognized that I was pushing a button when I chose to subscribe.

4. I didn't even get to use the app before i got a screen to pop up pushing a subscription, and every time I try to identify, it pushes a sub and will then play an ad if you refuse to sub.

5. It could be a really cool app That I feel has potential if somebody would take the time to upload accurate information.It would be a better app if a professional was observing what was a good specific look or even multiple ones that would fit the category.

6. Sneaky way of getting you to buy a subscription by hiding / concealing the continue with "free" version.

7. You have to keep clicking on the "No, I'd like to use the free version" each time, which is in small Grey print.

8. the first 2 rocks I tried identifying were BOTH listed as gneiss and Botswana agate, among other things.

9. First screen it tries to upsell me to premium version.

10. I took a picture of ten different Rocks that I knew for sure what they were and this app was wrong 8 out of ten times.

11. I took two different pictures of two totally different rocks and it gave close to the exact same possibilities for both.

Steps to Troubleshoot & Fix Stone Identifier Rock Scanner Issues

1. Fix Stone Identifier Rock Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Stone Identifier Rock Scanner: Restarting the app will resolve most errors.
  2. Update the Stone Identifier Rock Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "Stone Identifier Rock Scanner" » Open Stone Identifier Rock Scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stone Identifier Rock Scanner » click "UPDATE".
  3. Clear Stone Identifier Rock Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Stone Identifier Rock Scanner servers.
    1. On Android, goto Settings » Apps » Select "Stone Identifier Rock Scanner" » click Storage » click "Clear Cache".
  4. Check Stone Identifier Rock Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Stone Identifier Rock Scanner might not work.
  5. Uninstall and reinstall Stone Identifier Rock Scanner. If nothing else has worked, completely uninstall Stone Identifier Rock Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Stone Identifier Rock Scanner not working


2. Fix Stone Identifier Rock Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Stone Identifier Rock Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Stone Identifier Rock Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Stone Identifier Rock Scanner may not be able to connect to the Internet when running in the background.

Reported Issues