Contact Cat Scanner Customer Service

Why should I report an Issue with Cat Scanner: Breed Recognition?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Siwalu Software GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. NO correct results since the Domesticated long/short hair, Large wild cats (Tigers specifically), and the coat colors have been added.

2. I have two cats from the same litter who have very different DNA results, but they both have a mix of mostly the same breeds.App is informative and easy to use.

3. It might be becuase they have different patterns but I'm not quite sure The app is still fun to play around with and the results are somewhat true.Was not expecting the accuracy of this app, normally I don't review my apps, but this one in particular deserves an applause for how easy it was to use.

4. I would have given a better score if I had the option to exclude color breeds, such as calico and tortoiseshell, or simply made a distinction in the result like a secondary results page.

5. Otherwise, the app truly is great for me when its working and I love seeing cats.Not trying to be rude but the results seem kind of suspicious.

6. I had some cats from the same litter and they all ended up with different results.

7. To the person down below, about two cats from the same litter being different breeds.

8. It's a catch-all term for cats with features from different ancestral breeds.

9. If they're struggling to define targets by a designation that applies to most US cats, whatever they're doing to train their algorithm is really not working.This app is ridiculous and very inaccurate.

10. However im sure that it helps if you have a more "up-to-date" cellphone camera, my camera on my cell phone is very high quality so that should also help with the accuracy as well!I shot 4 videos of my cat.

11. So far on one of my cats, I get varied results.

1. Fix Cat Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cat Scanner: Restarting the app will resolve most errors.
2. Update the Cat Scanner App. Here is how:
   1. On Android goto PlayStore » Search for "Cat Scanner" » Open Cat Scanner: Breed Recognition » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cat Scanner » click "UPDATE".
3. Clear Cat Scanner: Breed Recognition app cache: Clearing cached data will force your app to retrieve the latest data directly from Cat Scanner servers.
   1. On Android, goto Settings » Apps » Select "Cat Scanner: Breed Recognition" » click Storage » click "Clear Cache".
4. Check Cat Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Cat Scanner might not work.
5. Uninstall and reinstall Cat Scanner. If nothing else has worked, completely uninstall Cat Scanner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cat Scanner not working

2. Fix Cat Scanner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cat Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cat Scanner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cat Scanner may not be able to connect to the Internet when running in the background.