Contact Rock Identifier Customer Service

Why should I report an Issue with Rock Identifier: Stone Finder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tele Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You want to read information on the rocks you have to pay.Too fundamental.Anticipate the searchers wants beyond first images.explore the gen world with us.good job tho..App permission requirements should be a concern, for anyone, and not just with this app!! Money can be made from selling your profile information... Just sayin'.

2. No instructions on how to use the app eitherThe pictures are not great and you absolutely must subscribe to get information on the rock your searching for.Not free at all.

3. I took a picture of my jasper crystal it gave me 5 options on what the crystal was.

4. It's only free to download.

5. Don't bother totally not worth it.

6. Unbelievable.

7. You have to pay for the service too.

1. Fix Rock Identifier Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rock Identifier: Restarting the app will resolve most errors.
2. Update the Rock Identifier App. Here is how:
   1. On Android goto PlayStore » Search for "Rock Identifier" » Open Rock Identifier: Stone Finder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rock Identifier » click "UPDATE".
3. Clear Rock Identifier: Stone Finder app cache: Clearing cached data will force your app to retrieve the latest data directly from Rock Identifier servers.
   1. On Android, goto Settings » Apps » Select "Rock Identifier: Stone Finder" » click Storage » click "Clear Cache".
4. Check Rock Identifier app permissions. If any of these permissions required to use your device's features are disenabled, Rock Identifier might not work.
5. Uninstall and reinstall Rock Identifier. If nothing else has worked, completely uninstall Rock Identifier then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rock Identifier not working

2. Fix Rock Identifier Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rock Identifier be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rock Identifier not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rock Identifier may not be able to connect to the Internet when running in the background.