Contact StaySafe Lone Worker Customer Service

Why should I report an Issue with StaySafe Lone Worker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Safe Apps Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 👎👎👎👎👎Drains the battery and data and switches on alert once 10% battery power is reached.Then it switches the app off and it cannot be restarted until it has more than 10% power.. I must have my phone on a charger all the time when I use the app- if I use the phone for other purposes.But even then it cannot get enough juice even with a fast charger and I have to stop at times whatever I am doing and let it charge only, while the app is running in the background.Needs a lot of improvement.Having used this app for a few months, trialling it for Heathrow BMW, I found it very easy to use.

2. Check in every 2 hoursThe app works pretty good but since the update I can't change the alert sound from the annoying one and the volume seems low.Have to sign up to trial All I wanted to do was to install and have a look to see if it's suitable.

3. ByeWould be a good feature to be able to edit the comments section instead of cancelling the app then having to redo and book back onThe alarm sounds when you need to check in.

4. It seriously is the worst jump scare you can get when the room is quiet and your phone starts screaming at you when all your other volumes are medium or lower.It might work ok but i never found out.

5. Registering seems extremely complicated, information about pricing is completely hidden, costumer service on the phone takes all your data instead of helping.

6. After check in's were set up as discussed with my manager and a couple of tests, all that was needed was to login when I started work, then at the agreed times.

7. BUT, overriding my volume and giving me hearing damage to do a check-in that is NOT an emergency is outrageous.

8. If you miss check in, a third party security company will call you to ensure you're safe.

9. Check-ins are not an emergency so cranking my volume up for this app is not cool.

10. App doesn't allow any modifications to override volume levels.

11. Even if there was an emergency, it isn't the worker that needs an alarm like that.

1. Fix StaySafe Lone Worker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart StaySafe Lone Worker: Restarting the app will resolve most errors.
2. Update the StaySafe Lone Worker App. Here is how:
   1. On Android goto PlayStore » Search for "StaySafe Lone Worker" » Open StaySafe Lone Worker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for StaySafe Lone Worker » click "UPDATE".
3. Clear StaySafe Lone Worker app cache: Clearing cached data will force your app to retrieve the latest data directly from StaySafe Lone Worker servers.
   1. On Android, goto Settings » Apps » Select "StaySafe Lone Worker" » click Storage » click "Clear Cache".
4. Check StaySafe Lone Worker app permissions. If any of these permissions required to use your device's features are disenabled, StaySafe Lone Worker might not work.
5. Uninstall and reinstall StaySafe Lone Worker. If nothing else has worked, completely uninstall StaySafe Lone Worker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing StaySafe Lone Worker not working

2. Fix StaySafe Lone Worker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make StaySafe Lone Worker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to StaySafe Lone Worker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, StaySafe Lone Worker may not be able to connect to the Internet when running in the background.