Published by Spectrum DI

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Why should I report an Issue with Secret Calculator - Private Photos & Videos?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Spectrum DI to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Secret Calculator Customer Insights

1. However when backing up items to dropbox they are not secured or encryptedThis works so good I hide all kinds of stuff and I can put my photos and video in it and and delete it from my galary but then my photos will still be in the appGreat.. Since u have to press the percentage button no one suspects a thing.. It's fantastic.Hi Dev I just had to delete the app.

2. is there a way i can block ads??this app is realy good but can you help me with something, I uninstalled the app with a bunch of fotos on it, is it posible to get them back?That is good application I will know that application all systems.

3. I deleted that app and I lost all the pics that I have locked in it,could you please tell me any solution to get them back..For some reason, it's not letting me import videos.

4. Now I wanted to know if you could recover all my previous data.I deleted the app for a sudden problem, can I get the pics back.

5. Would be a 5 star app if they fixed that.Honestly, i never thought it would work.... but it did!!.

6. App works as expected.

Steps to Troubleshoot & Fix Secret Calculator Issues

1. Fix Secret Calculator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Secret Calculator: Restarting the app will resolve most errors.
  2. Update the Secret Calculator App. Here is how:
    1. On Android goto PlayStore » Search for "Secret Calculator" » Open Secret Calculator - Private Photos & Videos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Secret Calculator » click "UPDATE".
  3. Clear Secret Calculator - Private Photos & Videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Secret Calculator servers.
    1. On Android, goto Settings » Apps » Select "Secret Calculator - Private Photos & Videos" » click Storage » click "Clear Cache".
  4. Check Secret Calculator app permissions. If any of these permissions required to use your device's features are disenabled, Secret Calculator might not work.
  5. Uninstall and reinstall Secret Calculator. If nothing else has worked, completely uninstall Secret Calculator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Secret Calculator not working


2. Fix Secret Calculator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Secret Calculator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Secret Calculator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Secret Calculator may not be able to connect to the Internet when running in the background.

Reported Issues