Published by Specialty Produce Productions on Mar 27, 2024

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Why should I report an Issue with Specialty Produce?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Specialty Produce Productions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Specialty Produce Customer Insights

1. I spent a lot of time gathering & noting info like PLU#s, suppliers, where in the world it was actually grown, etc... Took some time off and now find that while I can still open the app, all of that precious info I had compiled in it is gone! IF I were to pay the $25 subscription, will my notes (and Favorites) reappear? I understand that what boils down to about $2 a month isn't all that much for such a useful app, but, I am VERY upset that the info I had added to the free version has been removed/locked/blocked from access.

2. This truly is a one stop shop I totally recommend!After moving to coastal California several months ago, this has become my favorite subscription! Every new variety of fruit I find at farmers markets is right at my fingertips and so easy to find through this app! Its opened me up to trying so many new foods I dont think I would have had the courage to try without! Thank you for changing my day-to-day life for the better! Go plants and go you!Awesome database of fruits, veggies, legumes and more! this app is amazing for identifying foreign items, as well as learning their history and how to cook with them.

3. So again I ask - is my information gone for good or will it be there if I update to the paid version? Current review after having tried the free trial of the paid subscription version: They've utterly ruined what used to be a very helpful app.

4. There is a setting to adjust text size but no way to adjust the list view and item details independantly so if you make the list a decent size for scrolling, the details when you click an item are absolutely tiny and if you adjust the text so that the details are large enough to read without a magnifier then the list headers are enormous.

5. Then I discovered there was a $25/yr subscription to use the app?! The same info already exists for free on the website, so it being "research and photography" costs is BS.

6. The text you entered when you tapped on the heart is shown here, in the list view, but is not shown when you click the item to view its details.

7. They have added a Recipe/Personal Cookbook section which IMO is unnecessary fluff: if I want a recipe I can Google-up thousands of them; if I want a recipe-storage app there are dozens... I originally downloaded this app because it offered very thorough and specific product information WITHOUT also trying to be a cookbook.

8. It takes a lot of digging to discover that you have to tap More from the main menu then scroll down to the sixth! section ("Additional Produce Info") and then tap "Favorites" to see a list of things you hearted.

9. Having to access the mobile site essentially means the app is just taking up space on my device.The App is great! it is loaded with all kinds of information about everday, exotic and seasonal produce.

10. there's even a shared market (which I haven't used yet, but excited to explore!) definitely recommend this app for chefs as well as veggie-curious enthusiasts!Now requires subscription, user interface looks worse.

11. 2019: I had been using the free version of this app and loved it, most especially the ability to add my own notes to products we carried.

Steps to Troubleshoot & Fix Specialty Produce Issues

1. Fix Specialty Produce Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Specialty Produce: Restarting the app will resolve most errors.
  2. Update the Specialty Produce App. Here is how:
    1. On Android goto PlayStore » Search for "Specialty Produce" » Open Specialty Produce » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Specialty Produce » click "UPDATE".
  3. Clear Specialty Produce app cache: Clearing cached data will force your app to retrieve the latest data directly from Specialty Produce servers.
    1. On Android, goto Settings » Apps » Select "Specialty Produce" » click Storage » click "Clear Cache".
  4. Check Specialty Produce app permissions. If any of these permissions required to use your device's features are disenabled, Specialty Produce might not work.
  5. Uninstall and reinstall Specialty Produce. If nothing else has worked, completely uninstall Specialty Produce then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Specialty Produce not working


2. Fix Specialty Produce Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Specialty Produce be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Specialty Produce not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Specialty Produce may not be able to connect to the Internet when running in the background.

Reported Issues