Published by TonalEnergy, Inc on Sep 26, 2024

Report an issue with TonalEnergy Tuner & Metronome.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with TonalEnergy Tuner & Metronome?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TonalEnergy, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact TonalEnergy Tuner & Metronome image 1 contact TonalEnergy Tuner & Metronome image 2

About TonalEnergy Tuner & Metronome

1. So what makes the TonalEnergy the best selling music practice app? • It's an all-in-one app, with a state-of-the-art tuner, an advanced metronome, dedicated orchestral strings and guitar tuning page, a piano keyboard, sound analysis pages, and audio recording capabilities. • It’s easy to use.

2. For musicians from pros to beginners, whether you sing, play a brass, woodwind or stringed instrument or any type of guitar, this app provides a set of feature-rich practice tools that gives fun and rewarding feedback.

3. Colorful analysis data pages and audio recording features enhance the experience of practice. • The metronome is cutting edge.

4. Voice count-ins, the ability to create and edit preset groups and Ableton link for syncing multiple devices make this a superior tool for performers. • Ear training possibilities are endless.

5. Using features unique to the TonalEnergy Tuner, data can be collected, reviewed, edited and shared with others.

6. The high quality multi-sampled instrument sounds for symphonic instruments are unique among all other tuning applications.

7. TonalEnergy helps users create rewarding and attainable goals during a rehearsal or when working alone.

8. It offers unmatched flexibility in sound choices, tempo settings, meters, subdivision patterns and visual displays.

9. Options like the Target Tuner or Pitch Tracker are on all the main pages.

10. Listening skills can be developed through the use of the eight-octave keyboard, chromatic wheel and tone generator.

11. Feedback is essential for growing and developing great performers.

TonalEnergy Tuner & Metronome Customer Insights

1. Timer only works when the tuner screen is active, and I often use other apps to practice so it is not effective for tracking actual practice time.

2. Metronome is second to none, with tempo variance, multiple rhythm subdivision and more.Best there is! As a metronome, it does it all: beat or measure silencing, voice count, tempo increase and visual aid.

3. Other than that issue this app is good, but considering how often I use the metronome for practice I'd really like to know if that's just a bug for the Pixel 6a or something else entirelyFirst, I'd like to say this is best metronome/tuner on the market.

4. Amazingly intuitive and easy to use features that can be customized in many ways, allowing you to tune many musical instruments accurately using many tuning modes, including Latin American and Middle Eastern instruments, and more.

5. Use it to visually see the consistancy of articulations, pitch, intonation, note tendencies, quality of long tones, etc... I use this with all my students and it works miracles, giving them a visual representation of every aspect of their sound.

6. The only problem I have is that I can't play the metronome app while recording a video, which is definitely an essential feature for video assignments.

7. Advice to users: only use one function at a time and have it as only open app and you may make it through a practice session without a crash.Recently it's stopped working.

8. This has been going on for a couple weeks and it really sucks considering this is my main tuner and the best one by far and I use it everyday during practice.

9. Whenever I open the app a loading circle pops up and the whole app is frozenI have used this app for years and have been telling people it's the best thing ever since you can create specific met tracks and share them with people.

10. I would highly recommend it for all musicians and educators.Absolutely love being able to add an accel/rit to the metronome.

11. With that being said, it can still improve: Quite difficult to be precise in the option to stretch tempo by percentage, perhaps a wheel--like with tempo in metronome--could be easier and more intuitive.

Steps to Troubleshoot & Fix TonalEnergy Tuner & Metronome Issues

1. Fix TonalEnergy Tuner & Metronome Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TonalEnergy Tuner & Metronome: Restarting the app will resolve most errors.
  2. Update the TonalEnergy Tuner & Metronome App. Here is how:
    1. On Android goto PlayStore » Search for "TonalEnergy Tuner & Metronome" » Open TonalEnergy Tuner & Metronome » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TonalEnergy Tuner & Metronome » click "UPDATE".
  3. Clear TonalEnergy Tuner & Metronome app cache: Clearing cached data will force your app to retrieve the latest data directly from TonalEnergy Tuner & Metronome servers.
    1. On Android, goto Settings » Apps » Select "TonalEnergy Tuner & Metronome" » click Storage » click "Clear Cache".
  4. Check TonalEnergy Tuner & Metronome app permissions. If any of these permissions required to use your device's features are disenabled, TonalEnergy Tuner & Metronome might not work.
  5. Uninstall and reinstall TonalEnergy Tuner & Metronome. If nothing else has worked, completely uninstall TonalEnergy Tuner & Metronome then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TonalEnergy Tuner & Metronome not working


2. Fix TonalEnergy Tuner & Metronome Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TonalEnergy Tuner & Metronome be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TonalEnergy Tuner & Metronome not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TonalEnergy Tuner & Metronome may not be able to connect to the Internet when running in the background.

Reported Issues