Published by Coupert on Sep 4, 2024

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Why should I report an Issue with Coupert - Coupons & Cash Back?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Coupert to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Coupert - Coupons & Cash Back image 1 contact Coupert - Coupons & Cash Back image 2

About Coupert - Coupons & Cash Back

1. Coupert is a free personal shopping assistant that helps you save time and money by providing the latest coupon codes for all your favorite online stores, including Target, Walmart, Groupon, Kohl's, Macy's, SheIn, AliExpress, Zaful, Nike, Udemy, Romwe, Expedia, Booking, Hotels, Jcpenney and so on.

Coupert Customer Insights

1. Not happy.Mainly good however when I try and 'get cash back' on websites it just stays on the loading screen and doesn't go on to the websitesBest discounts and working promo code ....already save bunch of money ...thousands times better then honey .. ..thank you coupert ..guyzz give a try using coupert it will worth it.Bad English and no coupons, absolutely farceCompletely useless.

2. This app not only has fake coupon codes on it (as anybody can add coupons without them being checked) but it also does not have nearly as many working ones as other apps, the app also doesn't allow you to sign into your account.Going back to Rakuten.

3. About $4,000 of purchases and they've kept ALL the cash back referral money, while telling me every single purchase is pending or canceled.

4. This app is a rip-off! Two months and 4 pages of qualified purchases and my balance is STILL ZERO! Every purchase still says "pending" or "canceled" tho I've never canceled ANY purchases.

5. Google account, FB account, email, all don't work as it keeps saying system error.

6. Such a waste of timeCoupert is a great system, unfortunately it does not work on the phone.

7. None of the codes work, I tried every code for 3 different places.

8. I asked it to search for offers at Marks and Spencer, am extremely well known store, and it came up with nothing.

9. Uninstalled.It's amazing the amount you get back on food and clothing orders damart and Iceland are 2 companies i often use.

10. However I did notice it has offers for places I have never heard of and wouldn't dream of shopping from.

11. It didn't even seem to recognise the name of this well known shop.

Steps to Troubleshoot & Fix Coupert Issues

1. Fix Coupert Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Coupert: Restarting the app will resolve most errors.
  2. Update the Coupert App. Here is how:
    1. On Android goto PlayStore » Search for "Coupert" » Open Coupert - Coupons & Cash Back » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coupert » click "UPDATE".
  3. Clear Coupert - Coupons & Cash Back app cache: Clearing cached data will force your app to retrieve the latest data directly from Coupert servers.
    1. On Android, goto Settings » Apps » Select "Coupert - Coupons & Cash Back" » click Storage » click "Clear Cache".
  4. Check Coupert app permissions. If any of these permissions required to use your device's features are disenabled, Coupert might not work.
  5. Uninstall and reinstall Coupert. If nothing else has worked, completely uninstall Coupert then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Coupert not working


2. Fix Coupert Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Coupert be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Coupert not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Coupert may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • This is an annoying nuisance and overrides the choices I have made. Cancel immediately or face horrible reviews on every social media site.

    — by Diaina Richardson 2 years ago

  • i dont want it anymore

    — by ally 2 years ago

  • Annuleer mijn abonnement

    — by gbuisman 2 years ago

  • It's 3am I made a mistake.

    — by eileen la 2 years ago

  • I would like to delete my coupert account. I do not use my account so I have no use for it.

    — by Madeleine Allsopp 2 years ago