Contact Coupons.com Customer Service

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1. I sent a screen print, and it still isn't working.Tried to print a coupon per instructions (after having to request help which got me instructions to print from website) and paper came out blank.

2. I am taking the pictures clearly and correctly, I circled the items correctly as requested, and I circled the date and time correctly as requested, but they keep kicking it back to resubmit the receipts stating they cant identify the items or the date and time.

3. If the coupon and receipt work, then it's easy.HORRIBLE!!!! The first 2 receipts I submitted, I got cash back very quickly and had zero issues.

4. First, they stopped doing automatic redemptions for some stores, so I have to take the extra time to take pics, scan barcodes, etc to get your rebates.

5. My printer preview showed the coupon, but when I tried to print, it came out blank.

6. It was good until they close your account without telling you and you have to reach out to the help center numerous times before they respond with a generic answer as to why it was closed.

7. I sent a message about my issue and the feedback was that there's some suspicious activity on my account and my account was being closed.

8. People just want to PRINT the coupons to use!REALLY SAD, this USED to be a fantastic & rewarding app! It was one of my favorites.

9. I downloaded this because I use a lot of receipt cash back apps that work great, this one does not.

10. But now they look for a reason to not give you the rebates: have been told multiple times my item wasn't activated, the receipt was unclear, which are obviously untrue.

11. Uploaded my receipts but then it makes you scan the product, not one time would my product go through.

1. Fix Coupons.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Coupons.com: Restarting the app will resolve most errors.
2. Update the Coupons.com App. Here is how:
   1. On Android goto PlayStore » Search for "Coupons.com" » Open Coupons.com: Earn Cash Back » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coupons.com » click "UPDATE".
3. Clear Coupons.com: Earn Cash Back app cache: Clearing cached data will force your app to retrieve the latest data directly from Coupons.com servers.
   1. On Android, goto Settings » Apps » Select "Coupons.com: Earn Cash Back" » click Storage » click "Clear Cache".
4. Check Coupons.com app permissions. If any of these permissions required to use your device's features are disenabled, Coupons.com might not work.
5. Uninstall and reinstall Coupons.com. If nothing else has worked, completely uninstall Coupons.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Coupons.com not working

2. Fix Coupons.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Coupons.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Coupons.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Coupons.com may not be able to connect to the Internet when running in the background.