Published by Steadfast Innovation, LLC on Nov 20, 2024

contact Squid: Take Notes, Markup PDFs Chat with our AI-based Squid Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Squid?



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Why chat with our AI Squid Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Squid.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Squid: Take Notes, Markup PDFs image 1   contact Squid: Take Notes, Markup PDFs image 2


What users are saying

1. Having used both iOS and Android tablets, I think this is the best one on Android, but I still feel like GoodNotes on iOS is the best, overall experience and has some great features Squid should take a look at...Good app and good stylus support, but the lack of sync makes it much less useful than other note taking applications.

2. Let user customize the icon area, would be great.This is the most intuitive note taking app I've been able to find, with the same features as ipad competitors, and isn't walled into just Samsung devices like Samsung notes.

3. Unfortunately, I'm cancelling my subscription since the developers have been "working" on sync for years now, which is supported by many other note taking apps for free.

4. Only thing I miss from one note is how easy it was to view my notes on other devices.

5. Another feature I want is for Windows and iOS version.While I'm sure the free version is probably good enough for many people, the only reason I tried Squid was because I wanted the ability to fill out my own custom PDF forms.

6. This app could be so good but for now it's merely the best.Why so few menu icons? To access any other tool like eraser, lasso, shapes, highlighter, you have to first open the tool icon.

7. l just have to touch the screen with 2 fingers to fix it, but when you're doing that every few minutes or so, it's disruptive.This is the best note taking app I've used on android so far, but it's far from as good as it could and should be.

8. Layers, shape tools, better image editing/manipulation (proper rotation etc), brush editing, custom backgrounds, and many more sorely missed features.

9. But it's a lot less glitchy than one note which makes it pretty worth?I am very pleased with the functionality of this app and so far it is the best choice for notetaking on my Chromebook, however the lack of a left-handed UI setting causes issues related to accidental keypresses and more.

10. The other big missing feature is the ability to back up to Google Drive as a cloud option.

11. I wish there was a pencil case option where you can save multiple pens and highlighters in specific colors/sizes rather than changing the settings manually each time.

Steps to Troubleshoot & Fix Squid Issues

1. Fix Squid Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Squid: Restarting the app will resolve most errors.
  2. Update the Squid App. Here is how:
    1. On Android goto PlayStore » Search for "Squid" » Open Squid: Take Notes, Markup PDFs » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Squid » click "UPDATE".
  3. Clear Squid: Take Notes, Markup PDFs app cache: Clearing cached data will force your app to retrieve the latest data directly from Squid servers.
    1. On Android, goto Settings » Apps » Select "Squid: Take Notes, Markup PDFs" » click Storage » click "Clear Cache".
  4. Check Squid app permissions. If any of these permissions required to use your device's features are disenabled, Squid might not work.
  5. Uninstall and reinstall Squid. If nothing else has worked, completely uninstall Squid then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Squid not working


2. Fix Squid Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Squid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Squid not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Squid may not be able to connect to the Internet when running in the background.

Reported Issues

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