Published by Aomata LLC.

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Why should I report an Issue with SmartIO - Fast File Transfer App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Aomata LLC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

SmartIO Customer Insights

1. Using your windows explorer can access to phone to send and receive files.Smart IO -Fast File transfer is most awesome and useful app.

2. It have smooth controls and easy to install and you shared the data with others.Smartlo is very fast file transfer app.

3. It give you an easy to clone phone include share apps and data transfer from phones to phone/ tabs.

4. I want my refund please and a contact number i can call an actual humanSmartlo is very fast file transfer app.

5. I find this file transfer app very amazing, and easy to use.

6. Easy to share and transfer files.

7. Easy to share and transfer files.

8. in order for it to work you have to purchase it TWICE ... its a file transfer app.

9. This was the only one that worked.This is best app to transfer the any format file to others.

10. false advertising.This app did exactly what I wanted it to do, which is transfer all of my previous messages and other features from my Galaxy to my c7.

11. thank youPerfect, simple and easy to use Work over existing wifi network or on your mobile hotspot and your pc connected to it.

Steps to Troubleshoot & Fix SmartIO Issues

1. Fix SmartIO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SmartIO: Restarting the app will resolve most errors.
  2. Update the SmartIO App. Here is how:
    1. On Android goto PlayStore » Search for "SmartIO" » Open SmartIO - Fast File Transfer App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SmartIO » click "UPDATE".
  3. Clear SmartIO - Fast File Transfer App app cache: Clearing cached data will force your app to retrieve the latest data directly from SmartIO servers.
    1. On Android, goto Settings » Apps » Select "SmartIO - Fast File Transfer App" » click Storage » click "Clear Cache".
  4. Check SmartIO app permissions. If any of these permissions required to use your device's features are disenabled, SmartIO might not work.
  5. Uninstall and reinstall SmartIO. If nothing else has worked, completely uninstall SmartIO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SmartIO not working


2. Fix SmartIO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SmartIO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SmartIO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SmartIO may not be able to connect to the Internet when running in the background.

Reported Issues