Contact Video Converter Customer Service

Why should I report an Issue with Video Converter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Silver Line to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Video Converter to convert video file to other formats like WMV, MP4, H264, 3G2, ASF, AVI, DVD [NTSC], DVD [PAL], FLV, iPAD, iPOD, MPEG1, MPEG2, PS3, VOB and audio only.

1. its good for coverting videos into dvd format it is fast and stable unlike other converters except the addsExcellent, very good app it gives me what i want, i can convert mp4 to mpeg.

2. Thank YouThe best app ever.. I can convert my videos easily and faster.. Thanks for the wonderful app ❤❤wow just downloaded this and keeps crashing.

3. Too many error with crash bitrate reasons.Kwe! Kwe! Kwe! Kwe! Kwe! Kwe!...it's just work better than others though takes too long or error on longer videos.

4. well uninstalling.Waste of time its not convert even any file just give errors onlyCant use.

5. I give it 90%Super app easy to change any format of videoUseless.

1. Fix Video Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Converter: Restarting the app will resolve most errors.
2. Update the Video Converter App. Here is how:
   1. On Android goto PlayStore » Search for "Video Converter" » Open Video Converter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Converter » click "UPDATE".
3. Clear Video Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Converter servers.
   1. On Android, goto Settings » Apps » Select "Video Converter" » click Storage » click "Clear Cache".
4. Check Video Converter app permissions. If any of these permissions required to use your device's features are disenabled, Video Converter might not work.
5. Uninstall and reinstall Video Converter. If nothing else has worked, completely uninstall Video Converter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Converter not working

2. Fix Video Converter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Converter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Converter may not be able to connect to the Internet when running in the background.