Published by Silver Line

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Why should I report an Issue with Video Format Converter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Silver Line to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Video Format Converter

1. Video Format Converter can Convert AVI MP4 WMV MOV MPEG FLV and other video file formats.

Video Format Converter Customer Insights

1. it has a mpeg 2 convert option and is a good app.but i advise the app devolper to add more formats and batch convert option.Deserves a Zero star, never works, all yhey do is crash, crash, crash, crash and also crash and lastly crashdeserve 0 stars Worst app ever its doesn't convert any videos it can only show adsToo many ads at every click!Not working.

2. This is a spam app ,it is fake it makes it seem like it is crashing but it's a ad spam app it crashes when we try to convert video, shameful of developers trying to make this kind "app".(obviously google play scan and security is working well )i rememeber this app on internet.

Steps to Troubleshoot & Fix Video Format Converter Issues

1. Fix Video Format Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Format Converter: Restarting the app will resolve most errors.
  2. Update the Video Format Converter App. Here is how:
    1. On Android goto PlayStore » Search for "Video Format Converter" » Open Video Format Converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Format Converter » click "UPDATE".
  3. Clear Video Format Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Format Converter servers.
    1. On Android, goto Settings » Apps » Select "Video Format Converter" » click Storage » click "Clear Cache".
  4. Check Video Format Converter app permissions. If any of these permissions required to use your device's features are disenabled, Video Format Converter might not work.
  5. Uninstall and reinstall Video Format Converter. If nothing else has worked, completely uninstall Video Format Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Format Converter not working


2. Fix Video Format Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Format Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Format Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Format Converter may not be able to connect to the Internet when running in the background.

Reported Issues