Contact Tea Diary Customer Service

Why should I report an Issue with Tea Diary?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SkySky to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, someplace to note the type of tea and/or caffeine level.Great app! Could you make it so we can make an account so we don't loose all our tea info when the app gets uninstalled or to make transferring to another device easier?Great app - I'd suggest one thing, there should be an option to export the list to pdf form or smt.I love this but would like to be able to add or remove flavors on the wheel it would also be nice if I could make categorys for the tea like one for black teas another for green teas ect.

2. I'd like to be able to sort my teas by rating, price, date added, alphabetically, and maybe even by type (e.g., black, green, herbal, oolong, etc.). I feel like this would allow me to get more use out of this app and better find which tea I want to have.

3. I would like to see a tea type option (white, yellow, green, oolong, black, ripe puerh, raw puerh) that you can sort by.

4. Tried contacting the developer twice but no response.I love this app! It's a great way to itemize and categorize all my teas.

5. Some suggestions though: A place to say what type of tea it is (pu erh, oolong, black, etc), could be a drop down menu or a type-it-yourself box.

6. (grams of tea per ml of water) If it had these two additions it would be the perfect app and a 5 star.I really like the potential of this app, but I echo what other people have said that I'd like some filtering/sorting options by rating, flavor, etc.

7. This is because, rather than having whole stars or 1/2 stars (best as it gives a score out of 10), each star is divided into 10, giving you a range of 50.

8. My only wish is that it had the ability to sort by rating or tea type.

9. This app is great as it is, but I'd really like to see these aspects added.This is a nice app.

10. And maybe would also recommend adding categories for teas like : red tea, puerh, white tea and so on.

11. Lastly, some sort of 'sorting' system aside from the search function, using the tags.

1. Fix Tea Diary Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tea Diary: Restarting the app will resolve most errors.
2. Update the Tea Diary App. Here is how:
   1. On Android goto PlayStore » Search for "Tea Diary" » Open Tea Diary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tea Diary » click "UPDATE".
3. Clear Tea Diary app cache: Clearing cached data will force your app to retrieve the latest data directly from Tea Diary servers.
   1. On Android, goto Settings » Apps » Select "Tea Diary" » click Storage » click "Clear Cache".
4. Check Tea Diary app permissions. If any of these permissions required to use your device's features are disenabled, Tea Diary might not work.
5. Uninstall and reinstall Tea Diary. If nothing else has worked, completely uninstall Tea Diary then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tea Diary not working

2. Fix Tea Diary Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tea Diary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tea Diary not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tea Diary may not be able to connect to the Internet when running in the background.