Published by Al Madani Group

Report an issue with Charleys Philly Steaks.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Charleys Philly Steaks?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Al Madani Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Charleys Philly Steaks Customer Insights

1. If that's the case, why dont you mention in the app itself, so I'll not waste my time choosing the dish and get the disappointment in the end.Poor service I used the app and paid with credit card and once i reached for douple secure it crashed so i refreshed the page and i went to payment page again so i paid again and this time it went through, but the branch called me and canceled my order coz they didn't have a driver and yet they didn't refund my money, and when I checked my bank I found that they took for the order 2 times and I paid 194.4 uae for order cost 97.2😡 and yet didnt get any thing not the meal nor the money.. 😡😡😡Really pathetic and useless app.

2. I'm uninstalling the app now.Horrible service, horrible app, i made a pre order at 9am and paid via credit card and spent close to 60 dirhams just calling the useless call center to give me a number for a branch, horrible managment.

3. Good experience but branch didn't become aware of my order until after 15 minutes when I called the branch.

4. Do not order online from them, absolutely not worth it.Something's wrong with your app can't update your new update when trying to put the profile together you cannot put your telephone number in.

5. After 75 min when I called to inquire they said we have no driver due to which order is still pending and in 30 min they are going to close, so its upto me whether to wait or cancel.

6. Once I placed the order, sales man from the outlet called me and said, that minimum order should be 50AED , so I had to cancel my order.

7. There is no option to contact anybody either.Couldn't select my location, couldn't sign in because the phone number field kept putting in digits that i couldn't delete.

8. Thank you.Please fix the app so I can order in the United States from my workplace ahead of time.

9. The location nearest to me has reviews of being slow, so an accurate ETA provided - even if prep takes a while - would really help create the customer experience I require.

10. It keeps saying invalid phone number and it shows the closest location to be in Dubai when I'm in North America.

11. In the App its clearly mentioned that minimum order is 25AED.

Steps to Troubleshoot & Fix Charleys Philly Steaks Issues

1. Fix Charleys Philly Steaks Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Charleys Philly Steaks: Restarting the app will resolve most errors.
  2. Update the Charleys Philly Steaks App. Here is how:
    1. On Android goto PlayStore » Search for "Charleys Philly Steaks" » Open Charleys Philly Steaks » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Charleys Philly Steaks » click "UPDATE".
  3. Clear Charleys Philly Steaks app cache: Clearing cached data will force your app to retrieve the latest data directly from Charleys Philly Steaks servers.
    1. On Android, goto Settings » Apps » Select "Charleys Philly Steaks" » click Storage » click "Clear Cache".
  4. Check Charleys Philly Steaks app permissions. If any of these permissions required to use your device's features are disenabled, Charleys Philly Steaks might not work.
  5. Uninstall and reinstall Charleys Philly Steaks. If nothing else has worked, completely uninstall Charleys Philly Steaks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Charleys Philly Steaks not working


2. Fix Charleys Philly Steaks Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Charleys Philly Steaks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Charleys Philly Steaks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Charleys Philly Steaks may not be able to connect to the Internet when running in the background.

Reported Issues