Published by LevelUp Consulting, LLC.

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Why should I report an Issue with Kung Fu Tea?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LevelUp Consulting, LLC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Kung Fu Tea Customer Insights

1. I changed it and still nothing but an error message that said "an error has occurred." Checked with a friend who has this on an iphone and no issues for them, maybe Android app is neglectedThis app used to be great for ordering ahead/rewards perks but a couple of months ago, I noticed that certain menu options were not appearing in the app for my location.

2. The menu is also very non-intuitive, and it would benefit the addition of a small notes field (i.e. users can put 'less toppings' or allergy info).Since day 1 (about a year ago), always ready on time, correct order, superb service.

3. Thanks for reading.My orders never go through when I try ordering ahead - it will display an error and tell you to check back later, but if you opt to leave the page, there's no way to check your order if it errors out.

4. This happened twice with two different email addresses, I thought it could be on my end the first time so I changed the password in case someone else had signed up using my email, I got the welcome email and all emails to change my password after putting in the request.

5. My last email discount did not even work.This app not only shows you a visual of the products offered but does so in a very Aesthetically pleasing way that's easy on the eyes as its not too bright for the most part.

6. I just realized that an order that came up as an error and I redid from the other day charged my friggin card twice.

7. The app has come a long way as far as what devices it works on (tablet resolution is as fluid as the phone) Only thing I'd say would be better, is better menu experience when mobile ordering.

8. If you take too long to order on the order page the time will not update and you will have to start over.

9. The notification is telling you to check your email to follow a link to enter your email.

10. Words are easy to read, menu is easy to navigate, BUT I wish they listed the calories on the app as they do on the website.

11. I checked other locations and their menu was complete.

Steps to Troubleshoot & Fix Kung Fu Tea Issues

1. Fix Kung Fu Tea Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kung Fu Tea: Restarting the app will resolve most errors.
  2. Update the Kung Fu Tea App. Here is how:
    1. On Android goto PlayStore » Search for "Kung Fu Tea" » Open Kung Fu Tea » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kung Fu Tea » click "UPDATE".
  3. Clear Kung Fu Tea app cache: Clearing cached data will force your app to retrieve the latest data directly from Kung Fu Tea servers.
    1. On Android, goto Settings » Apps » Select "Kung Fu Tea" » click Storage » click "Clear Cache".
  4. Check Kung Fu Tea app permissions. If any of these permissions required to use your device's features are disenabled, Kung Fu Tea might not work.
  5. Uninstall and reinstall Kung Fu Tea. If nothing else has worked, completely uninstall Kung Fu Tea then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kung Fu Tea not working


2. Fix Kung Fu Tea Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kung Fu Tea be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kung Fu Tea not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kung Fu Tea may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi, i have a $5 reward in the app from previous purchased, which is a free drink on the third purchased. today is my third and supposed to use the $5, and when im milk tea, i couldnt find the $5 reward. what happen?

    — by Jesca 2 years ago

  • Hi, i have a $5 in the app from previous purchased, and when im purchasing todays milk tea, i couldnt find the $5 reward. what happen?

    — by Jes 2 years ago

  • I need to refund my money back , because I have orders on the app already but when I was there it closed, but still charge

    — by Christy 3 years ago