Published by Simya Solutions Ltd. on Sep 2, 2024

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Why should I report an Issue with Ling: Language Learning App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Simya Solutions Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Ling: Language Learning App image 1 contact Ling: Language Learning App image 2

Ling Customer Insights

1. It's the best tool I've found for learning the language I'm interested in (Marathi), and it's got enough content that I will probably keep paying when the free trial ends, but the app itself has a couple problems - the speaking lessons are very buggy on my phone, and I also find it very annoying that when you are choosing words to translate sentences, the word you choose disappears so you have to pause after each word or you will click the wrong one because the one you were aiming for moved.I wanted to use it to learn Kannada from Hindi, but the app has many issues, making it unsuitable for that purpose: 1.

2. However the app would be better if there was also a review option for just the vocabulary, such as matching or flashcards to help master all the vocabulary.Cute design, lots of languages, but cookie cutter courses.

3. So it's ok, but there's room for improvement.Really easy to use with lots of lessons divided into neat categories from beginner to advanced.

4. The UI is good, though.I love the audio and sentence quality, bite-sized lessons, and fun dialogues at the end of each lesson.

5. Or by features like having one with a listening feature and other things and one without, not limiting the lessons to two.

6. As this is a major design flaw and not a singular mistake, I would hope that the team behind this app is taking a proactive approach in fixing this instead of solely relying on user feedback.

7. I will happily give 5 stars when all the courses are tailored to each language accuratelyUsing the Android version.

8. I also love that there is a review option of all lessons currently covered.

9. The lessons are filled with great vocabulary.

10. However, following through on a complaint ticket was easy to do and their response was timely, so I'm hopeful this issue will be resolved.

11. However, it would be beneficial to be able to review vocab at the end of the unit or multiple units.

Steps to Troubleshoot & Fix Ling Issues

1. Fix Ling Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ling: Restarting the app will resolve most errors.
  2. Update the Ling App. Here is how:
    1. On Android goto PlayStore » Search for "Ling" » Open Ling: Language Learning App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ling » click "UPDATE".
  3. Clear Ling: Language Learning App app cache: Clearing cached data will force your app to retrieve the latest data directly from Ling servers.
    1. On Android, goto Settings » Apps » Select "Ling: Language Learning App" » click Storage » click "Clear Cache".
  4. Check Ling app permissions. If any of these permissions required to use your device's features are disenabled, Ling might not work.
  5. Uninstall and reinstall Ling. If nothing else has worked, completely uninstall Ling then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ling not working


2. Fix Ling Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ling be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ling not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ling may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • You have changed the app and it no longer works in instances when text is long. The boxes are behind the submit bar. Big downgrade. It appears nobody bothered to check.

    — by Edward Chilcote 2 years ago