Contact Ling Customer Service

Why should I report an Issue with Ling: Learn Thai Language?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Simya Solutions Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But pretty much all of the screens without a feedback button needs some serious improvement.Great things: tons of content, with speaking, writing, and mostly reading practices.

2. I felt like I wasted my money purchasing the full version of this app.This is definitely one of my favorite apps to use for learning Thai.

3. Also, please make the text in the "Easy Tips" bigger!!I'm enjoying learning Thai with Ling.

4. There were definitely some problems at first but the team was very patient, worked with me, and got back to me quickly to fixed it.It's a great app, but I wish explanations of sentence structure were available throughout the lessons.

5. But the program itself is great!Need refund of google play store purchase of subscription.

6. Ling won't acknowledge that you're subscribed if you sign up for the subscription via the app, and it will block your access to the full content.

7. If you have a little Thai background, this app will really help you learn a lot more! But I contacted company twice per integrated link and got no response.

8. That's not really a problem except for it only allows me to download the first page of vocabulary, then one topic on the second page works, and the rest will not download.

9. I sent their tech team from their main website a couple technical support requests, but they have never contacted me back.

10. Would be nice to have the choice to display or not the translation of the vocabulary so we can study and try to translate ourselves, which is not possible right now because the translated text is right below.

11. Things that need drastic improvement: the speaking exercises are maddening, literally.

1. Fix Ling Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ling: Restarting the app will resolve most errors.
2. Update the Ling App. Here is how:
   1. On Android goto PlayStore » Search for "Ling" » Open Ling: Learn Thai Language » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ling » click "UPDATE".
3. Clear Ling: Learn Thai Language app cache: Clearing cached data will force your app to retrieve the latest data directly from Ling servers.
   1. On Android, goto Settings » Apps » Select "Ling: Learn Thai Language" » click Storage » click "Clear Cache".
4. Check Ling app permissions. If any of these permissions required to use your device's features are disenabled, Ling might not work.
5. Uninstall and reinstall Ling. If nothing else has worked, completely uninstall Ling then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ling not working

2. Fix Ling Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ling be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ling not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ling may not be able to connect to the Internet when running in the background.