Published by Micro Focus Software Inc.

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Why should I report an Issue with Micro Focus Network Capture Ex?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Micro Focus Software Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Micro Focus Network Capture Ex

1. Micro Focus Network Capture Express enables you to measure and record network latency, packet loss, and downstream bandwidth to any addressable domain or IP address.

2. The recorded network conditions simulate the real network conditions during application testing.

3. This enables you to perform more accurate testing and to predict how your application will behave.

4. You can send the recorded network conditions as an email attachment to use with other Micro Focus Network Virtualization products.

Micro Focus Network Capture Ex Customer Insights

1. Running app on smartphone and it has at&t cell service.I just installed to check my packet loss.. Its working fine but didnt found any loss.. But my internet have a lot of packet loss and poor performance.

2. This app's packet loss detection is very worst.Literally trying to test for my OUTBOUND packet loss, this app doesnt even test for upload.

3. I installed this to see loss perventage, All Good ! After the first few days of having this app, it fails to connect to network.

4. don't waste your time.Not working anymore "Cannot capture network speed due to network connectivity problems" Bruh, I have internet...It sucks... Worthless.

5. Update.. In wifi test, App shows that I have AT&T, I have Spectrum.

6. At all.Worst app ever.Doesnt workWould not connect to any server I tried.

7. Useless.Garbage. connectivity failure every time.

8. Just installed this app, woorks well on my google pixel.

9. Doesn't workDoesnt work.

10. Or I am misunderstanding something.

Steps to Troubleshoot & Fix Micro Focus Network Capture Ex Issues

1. Fix Micro Focus Network Capture Ex Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Micro Focus Network Capture Ex: Restarting the app will resolve most errors.
  2. Update the Micro Focus Network Capture Ex App. Here is how:
    1. On Android goto PlayStore » Search for "Micro Focus Network Capture Ex" » Open Micro Focus Network Capture Ex » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Micro Focus Network Capture Ex » click "UPDATE".
  3. Clear Micro Focus Network Capture Ex app cache: Clearing cached data will force your app to retrieve the latest data directly from Micro Focus Network Capture Ex servers.
    1. On Android, goto Settings » Apps » Select "Micro Focus Network Capture Ex" » click Storage » click "Clear Cache".
  4. Check Micro Focus Network Capture Ex app permissions. If any of these permissions required to use your device's features are disenabled, Micro Focus Network Capture Ex might not work.
  5. Uninstall and reinstall Micro Focus Network Capture Ex. If nothing else has worked, completely uninstall Micro Focus Network Capture Ex then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Micro Focus Network Capture Ex not working


2. Fix Micro Focus Network Capture Ex Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Micro Focus Network Capture Ex be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Micro Focus Network Capture Ex not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Micro Focus Network Capture Ex may not be able to connect to the Internet when running in the background.

Reported Issues