Published by SoocNu Team

Report an issue with EZ Screen Recorder & Video Recorder, Video Capture.
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Why should I report an Issue with EZ Screen Recorder & Video Recorder, Video Capture?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SoocNu Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

EZ Screen Recorder & Video Recorder, Video Capture Customer Insights

1. Use something else.I really wish there was a zero star rating‼ I went to screen record, then the buttons it leaves on your screen to quit recording and pause some even let you edit, THEY DONT WORK‼‼ So I decided to go into the app to stop recording, and jus trim the video, BUT NOPE it takes you to a screen with an add and wouldnt let my click out.

2. I thought well maybe I need to watch the add so I did and it jus replayed asking me to pay to use the app, the only way for me to stop recording was to delete the appI dont even get to know how the app works when i download it, theres nothing showing me if it does what i need it too.

3. Why would i give you guys my credit card number, or every pay for something i dont know weather or not works for what i need? Not only that, when trying to do the free trial its a nightmare to try to get anywhere, because the app crashes ever 3 seconds.This app is a waste of time for me.

4. Then it randomly started recording when I didnt tell it to.

5. It's fine to have ads, just show me where I can close out.. For the app itself, it kept stopping every time I tried to record.

6. I recorded about 2 minutes and then tried stopping, it eventually did somehow but I lost the recording.

7. I did a screen recording, and the audio was terrible.

8. Also I can't edit the videos I record so it sucks in general.

9. It also seemed to slow down the game I was trying to record.This sucks.

10. Also, while your recording, there's this thing that shows you how long it's been recording.

11. If I were you, don't get this appIt's nice to have as a one time thing, but in order to use it anymore than once, you have to uninstall and then reinstall every time.

Steps to Troubleshoot & Fix EZ Screen Recorder & Video Recorder, Video Capture Issues

1. Fix EZ Screen Recorder & Video Recorder, Video Capture Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EZ Screen Recorder & Video Recorder, Video Capture: Restarting the app will resolve most errors.
  2. Update the EZ Screen Recorder & Video Recorder, Video Capture App. Here is how:
    1. On Android goto PlayStore » Search for "EZ Screen Recorder & Video Recorder, Video Capture" » Open EZ Screen Recorder & Video Recorder, Video Capture » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EZ Screen Recorder & Video Recorder, Video Capture » click "UPDATE".
  3. Clear EZ Screen Recorder & Video Recorder, Video Capture app cache: Clearing cached data will force your app to retrieve the latest data directly from EZ Screen Recorder & Video Recorder, Video Capture servers.
    1. On Android, goto Settings » Apps » Select "EZ Screen Recorder & Video Recorder, Video Capture" » click Storage » click "Clear Cache".
  4. Check EZ Screen Recorder & Video Recorder, Video Capture app permissions. If any of these permissions required to use your device's features are disenabled, EZ Screen Recorder & Video Recorder, Video Capture might not work.
  5. Uninstall and reinstall EZ Screen Recorder & Video Recorder, Video Capture. If nothing else has worked, completely uninstall EZ Screen Recorder & Video Recorder, Video Capture then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EZ Screen Recorder & Video Recorder, Video Capture not working


2. Fix EZ Screen Recorder & Video Recorder, Video Capture Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EZ Screen Recorder & Video Recorder, Video Capture be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EZ Screen Recorder & Video Recorder, Video Capture not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EZ Screen Recorder & Video Recorder, Video Capture may not be able to connect to the Internet when running in the background.

Reported Issues