Published by SHARK App Development

Report an issue with Notes secured with fingerprint.
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Why should I report an Issue with Notes secured with fingerprint?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SHARK App Development to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Notes secured with fingerprint Customer Insights

1. It's decent to put private notes but I can't change the title.deleted all my created data from previous version .and now its lost...apps connot be trusted😬😠😬I like it because it has fingerprint and I don't no it has password or not but I like this appGood app and easy to use which is all you want.

2. My best advise is to create a backup data, and screenshot what you can.I would have given it 5 stars, but your finger has to be exactly on point, meaning if your finger is not in the exact position that it was when creating fingerprint authenicaton, it will not open.

3. My hands remind the same.If the text is more that one page you can't scroll down to view the hidden text.Having the fingerprint recognision is an asset and makes life much easier.It's okay.

4. file, it is risky to restore the data incase the data becomes fully erased.

5. DO NOT INSTALL- ALL DATA WILL BE ERASED, it is a bug, occurred after the new update.

6. Those who have used this app already are unlucky since restoring any data is impossible.

7. But I just UPDATED it and now all my data is gone and no way to retrieve it.

8. I worry that they now have my secure data.

9. WHY HASN'T THE DEVELOPER RESPONDED??????????????????????Have to do it too many times and it doesn't recognize my fingers, that's a problem for me.

10. It will not allow you to scroll down text.

11. WARNING: DO NOT INSTALL THIS APP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I now see that others have reported this problem.

Steps to Troubleshoot & Fix Notes secured with fingerprint Issues

1. Fix Notes secured with fingerprint Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Notes secured with fingerprint: Restarting the app will resolve most errors.
  2. Update the Notes secured with fingerprint App. Here is how:
    1. On Android goto PlayStore » Search for "Notes secured with fingerprint" » Open Notes secured with fingerprint » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Notes secured with fingerprint » click "UPDATE".
  3. Clear Notes secured with fingerprint app cache: Clearing cached data will force your app to retrieve the latest data directly from Notes secured with fingerprint servers.
    1. On Android, goto Settings » Apps » Select "Notes secured with fingerprint" » click Storage » click "Clear Cache".
  4. Check Notes secured with fingerprint app permissions. If any of these permissions required to use your device's features are disenabled, Notes secured with fingerprint might not work.
  5. Uninstall and reinstall Notes secured with fingerprint. If nothing else has worked, completely uninstall Notes secured with fingerprint then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Notes secured with fingerprint not working


2. Fix Notes secured with fingerprint Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Notes secured with fingerprint be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Notes secured with fingerprint not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Notes secured with fingerprint may not be able to connect to the Internet when running in the background.

Reported Issues