Published by Shaka Guide on Jul 8, 2024

Report an issue with Road to Hana Maui Audio Tours.
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Why should I report an Issue with Road to Hana Maui Audio Tours?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shaka Guide to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Road to Hana Maui Audio Tours Customer Insights

1. It is definitely way cheaper than hiring a tour guide plus you decide where and when you want to stop.We were traveling with a group of nine in two separate cars and both cars purchased the Classic Road to Hana guide.

2. We did love the narrator when we could get him.Recommend! It provided helpful tips, average time spent at some stops to consider whether it fits your schedule and suggested stops worth just admiring while driving.

3. The app worked very well between all of the stops, and I was impressed by the recap coming back - which continued to point out points of interest in case you passed them up the first time.

4. This guide was definitely worth the investment - and EVERYONE agreed - which rarely happens when traveling with this group!Definitely improved our road to Hana experience.

5. This was for the road to Hana and the 4 Kauai tours.The tour content was great.

6. We found that so long as the tour was paused before bluetooth began autoplaying the music app, if we paused then exited the music app, then played the tour, it would work (usually).

7. My only 2 complaints are that the narration will often tell you to turn as you are about to pass the turn and some of the information about the hike needs to be updated - they are not always as easy as it indicates.

8. If you haven't driven the road before and aren't using this app, you're definitely driving it blind without extensive research ahead of time.

9. It's easy to see other people pulled over and wonder whether you're missing out, but we were able to hit about seven stops (we started later than suggested) and feel like we experienced it fully.

10. I paid for the Road to Hana because I knew there would be no data service anywhere on this drive.

11. We did the reverse trip starting at 8am and the points of interest and stories were all great.

Steps to Troubleshoot & Fix Road to Hana Maui Audio Tours Issues

1. Fix Road to Hana Maui Audio Tours Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Road to Hana Maui Audio Tours: Restarting the app will resolve most errors.
  2. Update the Road to Hana Maui Audio Tours App. Here is how:
    1. On Android goto PlayStore » Search for "Road to Hana Maui Audio Tours" » Open Road to Hana Maui Audio Tours » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Road to Hana Maui Audio Tours » click "UPDATE".
  3. Clear Road to Hana Maui Audio Tours app cache: Clearing cached data will force your app to retrieve the latest data directly from Road to Hana Maui Audio Tours servers.
    1. On Android, goto Settings » Apps » Select "Road to Hana Maui Audio Tours" » click Storage » click "Clear Cache".
  4. Check Road to Hana Maui Audio Tours app permissions. If any of these permissions required to use your device's features are disenabled, Road to Hana Maui Audio Tours might not work.
  5. Uninstall and reinstall Road to Hana Maui Audio Tours. If nothing else has worked, completely uninstall Road to Hana Maui Audio Tours then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Road to Hana Maui Audio Tours not working


2. Fix Road to Hana Maui Audio Tours Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Road to Hana Maui Audio Tours be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Road to Hana Maui Audio Tours not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Road to Hana Maui Audio Tours may not be able to connect to the Internet when running in the background.

Reported Issues