Published by 7-Eleven, Inc. on Nov 15, 2024

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Why should I report an Issue with 7NOW: Food Delivery & Alcohol?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 7-Eleven, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact 7NOW: Food Delivery & Alcohol image 1 contact 7NOW: Food Delivery & Alcohol image 2

About 7NOW: Food Delivery & Alcohol

1. Locations include Austin, Baltimore, Boston, Charlotte, Charlottesville Chicago, Colorado Springs, Dallas, Daytona, Denver, Detroit, Elkhart, Fort Collins, Fort Lauderdale, Fort Worth, Fresno, Hartford, Jacksonville, Kansas City, Lansing, Las Vegas, Los Angeles, Miami, Milwaukee, New Haven, New York, Norfolk, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland, Portsmouth, Providence, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, Santa Barbara, Seattle, South Bend, St.

2. Sign up for a 30-day free trial today! • Up to 10% Cashback: Earn Cashback on your purchases! • Alcohol Delivery: Get your favorite drinks delivered right to your door. • 24/7 Fast Delivery: Craving something late at night?

3. We’ve got you covered with super-fast delivery anytime, anywhere. 7NOW delivers all your favorites—food, alcohol, beer, wine, liquor, candy, snacks, drinks, ice cream, groceries, health needs, and more—in about 30 minutes.

4. Sign up for 7NOW Gold Pass and enjoy unlimited FREE deliveries on all your favorite 7NOW products.

5. • 7NOW Gold Pass™: Enjoy unlimited FREE deliveries, discounted pricing for students, free products, 2X Reward points, and more.

6. Earn Cashback and save more on your 7-Eleven orders. 7NOW Gold Pass™ Members earn 10% Cashback!

7. Discounted pricing for students, free products, 10% cashback, and tons of other perks.

8. Or sign up for Gold Pass and get unlimited FREE deliveries!

9. Refer a friend and get a basket discount credit as soon as they place their first order on the 7NOW app.

10. Download 7NOW today and experience the ultimate convenience in delivery!

11. Terms and conditions apply. 7NOW is available in over 200 cities across 43 metro areas!

7NOW Customer Insights

1. I've never rated an app this low before, but 7elevens low, low, low customer service has earned it.It was an ORDEAL trying to get the unresponsive app to just place an order; numerous prompts for location, notifications, etc.

2. It froze and wouldn't let me place an order because it was estimating delivery time, requiring me to restart the app.

3. When I was FINALLY able to place an order, the app straight-up crashed as my order was being placed requiring me to scan my ID and place the order again.Absolutely horrible.

4. The first order I placed, I was told there an error, so I tried one more time & it went through.

5. I'd say one big but simple change which is needed is the option to add a courier tip should occur after delivery is completed, not before the order is even sent.

6. But even now, checking the address 5 times didn't make a difference and I never received my order.Out of all the apps I've had over the last 10 years, this is the worse.

7. On 2 occasions items were left out of the order and no refund was made.

8. then when I went back to the order and deals screen the screen was just white.

9. Then, when my order gets here, its the wrong type of cigarettes.

10. I quit the app several times and finally it seemed to be working and was actually able to hit order.

11. The smallest dollar was 20% of an order and up from there (4.00, 5.00, 6.00). No way to do a custom amount.

Steps to Troubleshoot & Fix 7NOW Issues

1. Fix 7NOW Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 7NOW: Restarting the app will resolve most errors.
  2. Update the 7NOW App. Here is how:
    1. On Android goto PlayStore » Search for "7NOW" » Open 7NOW: Food Delivery & Alcohol » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 7NOW » click "UPDATE".
  3. Clear 7NOW: Food Delivery & Alcohol app cache: Clearing cached data will force your app to retrieve the latest data directly from 7NOW servers.
    1. On Android, goto Settings » Apps » Select "7NOW: Food Delivery & Alcohol" » click Storage » click "Clear Cache".
  4. Check 7NOW app permissions. If any of these permissions required to use your device's features are disenabled, 7NOW might not work.
  5. Uninstall and reinstall 7NOW. If nothing else has worked, completely uninstall 7NOW then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 7NOW not working


2. Fix 7NOW Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 7NOW be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 7NOW not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 7NOW may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Good morning,
    I am requesting to cancel this service. This app has giving me many problems. The main issue I have is the drivers never bring me my free items when purchasing. This has happened almost every time i ordered. I want to cancel my subscription and REQUEST A REFUND on the subscription fee. Can I please have a REFUND ASAP. I would really appreciate it.
    Armando Morales
    760-583-9166

    — by Armando Morales 2 years ago

  • I want to cancel my trial subscription. It is under dtmercer000@redacted.

    — by Daniel Mercer 2 years ago

  • I have been trying to complete my order but keep getting an error msg (we are unable to process your order try agajn) the order won't go through but you have already taken the funds from debit card 38.43. This is the transaction number from my bank, 540897-7-11-36 7-11 36769 Denver, card ending in 6434 either process my order and deliver it or cancel the order and return my money.

    — by Gwendolyn Holloway 3 years ago

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