Contact 7-Eleven Customer Service

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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Except you have to find the deals In different sections then you have to click off the deal you want to scan the barcode? Kind of weird instead of letting you use the coupon and barcode on the same page.

2. Fast easy to make a page and rewards are so easy to get free itemNot worth it! App is now slow and glitchy and keeps asking me to confirm my number over and over again.

3. I had to knock a star off because after a recent update, I can no longer view the rewards menu or my deals by category -- when I go to the page, it endlessly loads, stuck on a blank white screen.

4. There was also a time after that in which I was redeeming a Slushee, but then it wouldn't register into the system despite the app responding to the scans rather well; and so I had to redeem it twice, losing 1,600 Points - and it still wouldn't register for the cashiers.

5. I love it 💜🤷It's an excellent system, yes, but be warned when it comes to either redeeming items or doing challenges like a month of spending or gaining points six times to earn 4,000 Points.

6. Deals are always great and it's very easy to rack up points.

7. Also the local 7-Eleven store I go to as a cell phone signal blocker (maybe to keep people from not hanging out in front, I don't know why) and it makes this app harder to use than it should be.

8. What is wrong with this app?Love this app, especially since I live right next to a 7/11! The deals are great, and you cant beat the $1 coffee.

9. If you're going to redeem something with your points, or redeem one of the deals, tap all of that before you get to the register.

10. Once you click it and enter your email, it doesn't do anything and takes you back to the sign in page.

11. He said he'd forward it to tech support, but he didn't confirm my phone number or email.

1. Fix 7-Eleven Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 7-Eleven: Restarting the app will resolve most errors.
2. Update the 7-Eleven App. Here is how:
   1. On Android goto PlayStore » Search for "7-Eleven" » Open 7-Eleven: Rewards & Shopping » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 7-Eleven » click "UPDATE".
3. Clear 7-Eleven: Rewards & Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from 7-Eleven servers.
   1. On Android, goto Settings » Apps » Select "7-Eleven: Rewards & Shopping" » click Storage » click "Clear Cache".
4. Check 7-Eleven app permissions. If any of these permissions required to use your device's features are disenabled, 7-Eleven might not work.
5. Uninstall and reinstall 7-Eleven. If nothing else has worked, completely uninstall 7-Eleven then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 7-Eleven not working

2. Fix 7-Eleven Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 7-Eleven be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 7-Eleven not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 7-Eleven may not be able to connect to the Internet when running in the background.