Contact 7-Eleven Customer Service

Why should I report an Issue with 7-Eleven: Rewards & Shopping?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 7-Eleven, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Get rewards points on your everyday purchases when you scan your app barcode*, then browse our rewards menu and use points to get free food and drinks.

2. Get exclusive offers and money-saving deals on your favorite products like pizza, coffee, ice cream, donuts, snacks, energy drinks and bottled water for 7Rewards members.

3. Get food, alcohol, candy, snacks, drinks, ice cream, coffee, groceries, health needs, household essentials, and more delivered anywhere you are in about 30 minutes. Super-Fast Delivery.

4. We deliver over 5000+ items including Slurpee® and Big Gulp®, coffee, pizza and sandwiches, and even beer, wine, and liquor (where available, 21 years or older of course) across major metro areas.

5. What’s more, Mobile checkout users get discounts, exclusive deals, special rewards, and rewards points on every transaction.

6. Earn faster with bonus points offers and point streaks on select snacks, drinks, and products.

7. Price Lock secures the gas price for 4 days in a participating gas station by finding the lowest fuel prices around you and holds the price for you with Price Lock.

8. Don’t forget to take advantage of our punch cards to unlock additional free rewards!

9. Start saving big and earning rewards points on everything you buy at Stripes stores.

10. Redeem points for free food and drinks.

11. Get started when you load your Wallet with cash, credit, debit, 7-Eleven gift cards or Google Pay®.

1. Except you have to find the deals In different sections then you have to click off the deal you want to scan the barcode? Kind of weird instead of letting you use the coupon and barcode on the same page.

2. Fast easy to make a page and rewards are so easy to get free itemNot worth it! App is now slow and glitchy and keeps asking me to confirm my number over and over again.

3. I had to knock a star off because after a recent update, I can no longer view the rewards menu or my deals by category -- when I go to the page, it endlessly loads, stuck on a blank white screen.

4. There was also a time after that in which I was redeeming a Slushee, but then it wouldn't register into the system despite the app responding to the scans rather well; and so I had to redeem it twice, losing 1,600 Points - and it still wouldn't register for the cashiers.

5. I love it 💜🤷It's an excellent system, yes, but be warned when it comes to either redeeming items or doing challenges like a month of spending or gaining points six times to earn 4,000 Points.

6. Deals are always great and it's very easy to rack up points.

7. Also the local 7-Eleven store I go to as a cell phone signal blocker (maybe to keep people from not hanging out in front, I don't know why) and it makes this app harder to use than it should be.

8. What is wrong with this app?Love this app, especially since I live right next to a 7/11! The deals are great, and you cant beat the $1 coffee.

9. If you're going to redeem something with your points, or redeem one of the deals, tap all of that before you get to the register.

10. Once you click it and enter your email, it doesn't do anything and takes you back to the sign in page.

11. He said he'd forward it to tech support, but he didn't confirm my phone number or email.

1. Fix 7-Eleven Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 7-Eleven: Restarting the app will resolve most errors.
2. Update the 7-Eleven App. Here is how:
   1. On Android goto PlayStore » Search for "7-Eleven" » Open 7-Eleven: Rewards & Shopping » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 7-Eleven » click "UPDATE".
3. Clear 7-Eleven: Rewards & Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from 7-Eleven servers.
   1. On Android, goto Settings » Apps » Select "7-Eleven: Rewards & Shopping" » click Storage » click "Clear Cache".
4. Check 7-Eleven app permissions. If any of these permissions required to use your device's features are disenabled, 7-Eleven might not work.
5. Uninstall and reinstall 7-Eleven. If nothing else has worked, completely uninstall 7-Eleven then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 7-Eleven not working

2. Fix 7-Eleven Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 7-Eleven be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 7-Eleven not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 7-Eleven may not be able to connect to the Internet when running in the background.