Contact Samsung Level Customer Service

Why should I report an Issue with Samsung Level?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Level U Pro/On Pro/Flex : Hold down the switch on the right hand side of the product (the Bluetooth icon) for about 3 seconds. 3.

2. Level Over : Hold down the Bluetooth button on the right hand side of the product for about 3 seconds.

3. Level Box/Box Mini : Hold down the Bluetooth button on the back of the product for about 3 seconds. 4.

4. Voice Notification in Samsung Level app is a feature that speaks out the notified message in mobile phone.

5. Level U/Active/Box Pro/Slim : Hold down the product Play/Pause button for about 3 sec. 2.

6. Features supported may vary depending on the smartphone model or connected Level product.

7. Samsung Level is an exclusive application for Samsung Level products that support Bluetooth.

8. SoundAlive (sound field effects), volume monitor, voice notification, and other extra features are available.

9. Call notifications and missed call notification features are only available for Samsung smartphones.

10. Previously allowed permissions can be reset on Apps menu in device settings after software update.

11. If your system software version is lower than Android 6. 0, please update the software to configure App permissions.

1. Have to check phone every 5 minutes for a textConnection issues: Bluetooth Level headphones worked great for about a month, then app no longer recognized them and wouldnt connect to them.

2. The headphones themselves are great, and don't appear to need the app.I bought a Samsung A50 and Level headphone about 6 months ago.

3. Otherwise great sound and fit for the month the app DID work.Where are the options for separate sound, before there was an option to select from where you want the sound came from (Samsung level or your device) now this option is no more available.

4. Despite being paired with my Samsung Level U2 headphones, the app is unable to detect them and provide the features it promises.

5. One more point is that if the samsung adds the interface with the battery level percentage it will have its complete job done.

6. That was a very useful tool, cause some time I don't want to wear the headset but still I want to disconnect it.Terrible software that lets Samsung down.

7. The top 3 uses of headphones (1-star as well, as the main speaker driver in both ears -3 separate pair- stopped working after 3 months) are 1.

8. And then, 6 months later, just out of curiosity I installed Samsung Level app.

9. Let us see.I am extremely disappointed with the performance of the Samsung Level app on my Galaxy Note 10 Plus.

10. The only useful feature of this app is that it shows the battery level of the headphone.

11. Only problem is that when you're connected via Bluetooth it disables the text notification from the phone.

1. Fix Samsung Level Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Samsung Level: Restarting the app will resolve most errors.
2. Update the Samsung Level App. Here is how:
   1. On Android goto PlayStore » Search for "Samsung Level" » Open Samsung Level » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Samsung Level » click "UPDATE".
3. Clear Samsung Level app cache: Clearing cached data will force your app to retrieve the latest data directly from Samsung Level servers.
   1. On Android, goto Settings » Apps » Select "Samsung Level" » click Storage » click "Clear Cache".
4. Check Samsung Level app permissions. If any of these permissions required to use your device's features are disenabled, Samsung Level might not work.
5. Uninstall and reinstall Samsung Level. If nothing else has worked, completely uninstall Samsung Level then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Samsung Level not working

2. Fix Samsung Level Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Samsung Level be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Samsung Level not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Samsung Level may not be able to connect to the Internet when running in the background.