Contact Control Blackmagic Camera Customer Service

Why should I report an Issue with Control Blackmagic Camera?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SayEffect Tech Solutions Private Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Control Blackmagic Camera app allows you to seamlessly control your Blackmagic camera, including fast access to recording, setting up exposure, white balance, lens focus and more. - We are not affiliated with Blackmagic Design Pty Ltd. - BMPCC4K Camera is a trademark product of Blackmagic Design Pty Ltd.

2. BMPC 6K) IS PENDING FROM OUR END BECAUSE WE DO NOT HAVE THE CAMERA RIGHT NOW AND IT IS DIFFICULT TO RENT DURING THE PANDEMIC.

3. FOCUS CONTROL FOR BMD CAMERAS WITH EF MOUNTS (EG.

4. 1. IN FIRMWARE 6. 9. 5v, THE BLUETOOTH API IS NOT RESPONDING TO INPUTS BY THE APP.

5. WE HAVE CONTACTED BMD REGARDING THE ISSUE.

6. KINDLY USE THE APP WITH 6. 9. 4v. 2.

1. Increase the size of the focus slider to the maximum height allowed by any particular device, and it's five stars all the way.Really great app! Needs an update to have all of the correct labels for the Blackmagic 6K, but I love the functionality!! You can change any setting and even run/stop the camera from your phone! That feature alone is one I've wanted for a long time.

2. Very well done app.love this app, makes working with the bmpcc 4k on your own incredibly intuitive and easy! I did run into one particular use case that i don't see any settings for in the app, and uncertain if they can be implemented: Realized after racking up the camera and getting ready to record that i did not have the proper audio inputs selected for recording.

3. This will be great for my focus pullers to use so I don't have to worry about certain settings when operating the camera! The layout is nice and simple.

4. If y'all add that feature let me know and I'll throw a couple bucks your way!UPDATED: After further testing, if our UMP is on at the same time, this app will not connect to the pocket 4K, even if the Ursa mini pro is not paired with my phone.

5. But the inexplicable decision to limit the size of the focus slider makes every app virtually useless for my work.

6. Works great! I wish there was a way to use the app to view my shot remotely from my phone, but I'm sure that's much harder than it sounds.

7. I hope in the future this app will have all the functionality working properly.It initially didn't connect to the camera but support emailed me helping to solve the problem.

8. I know the bmpcc isn't made for stills but this app would be a LIFE SAVER if it could capture stills somehow to compensate for the very bad way the camera handles it.

9. Without the UMP Bluetooth being on, it works great! So if you don't have another camera using Bluetooth, you should be fine.

10. I *strongly* and respectfully suggest the addition of a mode in which the zoom and focus sliders occupy the entire height of the screen.

11. Nice app, but the length of the focus slider is far too short to reliably achieve accurate focus.

1. Fix Control Blackmagic Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Control Blackmagic Camera: Restarting the app will resolve most errors.
2. Update the Control Blackmagic Camera App. Here is how:
   1. On Android goto PlayStore » Search for "Control Blackmagic Camera" » Open Control Blackmagic Camera » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Control Blackmagic Camera » click "UPDATE".
3. Clear Control Blackmagic Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Control Blackmagic Camera servers.
   1. On Android, goto Settings » Apps » Select "Control Blackmagic Camera" » click Storage » click "Clear Cache".
4. Check Control Blackmagic Camera app permissions. If any of these permissions required to use your device's features are disenabled, Control Blackmagic Camera might not work.
5. Uninstall and reinstall Control Blackmagic Camera. If nothing else has worked, completely uninstall Control Blackmagic Camera then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Control Blackmagic Camera not working

2. Fix Control Blackmagic Camera Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Control Blackmagic Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Control Blackmagic Camera not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Control Blackmagic Camera may not be able to connect to the Internet when running in the background.