Contact Samsung Members Customer Service

Why should I report an Issue with Samsung Members?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This application requires network connection (Wi-Fi, 3G/LTE and so on).

2. Additional charges may apply for network connection.

1. It works good! I'm having a few issues but not sure what app is causing it, my notes can't use bold, change style or underline words, phone glitching a bit here and there and in settings it'll say something's on but won't work like my microphone or voice indication & spell check, dictionary, and a couple of things still trying to solve these issues.I pushed buttons, took pictures, and recorded my voice to test my phone for functionalities.

2. It is not easy to find any contact information, the messaging feature is useless because the app is not recognized as a product, and no one has any information when calling the regular customer service number (not their fault as the teams are most likely completely seperate).Please update SOS Emergency messaging, recording, and location sharing.

3. As far a my rTing for ads, I just don't like adds.Not having issues with my phone currently, but having the ability to test each of its functions is amazing, something I couldn't do with my previous phone (not Samsung).

4. It's awesome that you have a utility tool at your disposal that can check your phone's functions, and give you a heads-up to problems with your device.

5. Good job Samsung! I'll rate the other areas after I've accessed/used them.I love this app!! It came already on my Samsung Android z flip phone.

6. Near useless.My overall review and rating is subject to change based on if I'm able to contact anyone from the Samsung Members team.

7. Allow members to SELECT the number of power button presses required to enable the SOS feature.

8. It helps to pinpoint if there's an actual problem or if you just need to restart your phone, which is necessary to do so every now and then to keep it stable.

9. I must be turning it off by accident..The one thing I'm having problems with and the test makes no sense.

10. each test kind of didn't really touch on how well it's working.. I don't think that the vibration is intense enough I think that it's still subtle that I could easily assume that it was anything else in the room going on.

11. when my phone rings I have a tendency to believe however it's possible that it's because the ringtone is not set and stuck in a in a locked position.

1. Fix Samsung Members Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Samsung Members: Restarting the app will resolve most errors.
2. Update the Samsung Members App. Here is how:
   1. On Android goto PlayStore » Search for "Samsung Members" » Open Samsung Members » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Samsung Members » click "UPDATE".
3. Clear Samsung Members app cache: Clearing cached data will force your app to retrieve the latest data directly from Samsung Members servers.
   1. On Android, goto Settings » Apps » Select "Samsung Members" » click Storage » click "Clear Cache".
4. Check Samsung Members app permissions. If any of these permissions required to use your device's features are disenabled, Samsung Members might not work.
5. Uninstall and reinstall Samsung Members. If nothing else has worked, completely uninstall Samsung Members then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Samsung Members not working

2. Fix Samsung Members Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Samsung Members be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Samsung Members not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Samsung Members may not be able to connect to the Internet when running in the background.