contact Device Care

Contact Device Care

App by Samsung Electronics Co., Ltd.

Report an issue with Device Care.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Device Care?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Device Care Features and Description

{For a more pleasant experience while using your Galaxy smartphone, try the "Device Care" app by Samsung Electronics. With the "Device Care" app, anyone can easily keep their smartphone in good condition. The intuitive screen layout and interactions help the user check the condition of their device at a single glance and maintain their smartphone easily without expert knowledge, as it enables them to take prompt actions if problems, such as malware (viruses, spyware), arise. Some Galaxy devices may not support some of the features outlined below. App updates via the Google Play store are only available on some devices. [Main features] - Reports the current condition of a customer's smartphone on a 100-point scale; - Optimizes a smartphone in one simple click; - Analyzes battery usage on a per-app basis and saves battery power by checking unused apps via App power monitor; - Identifies battery-draining apps; - Provides Power saving mode and Maximum power saving mode to ensure that the user can enjoy their smartphone for an extended period of time; - Offers a feature to remove unnecessary files automatically; - Manages and frees up RAM efficiently; - Detects malware (viruses, spyware) and provides real-time protection for smartphones; and - Offers two widget types and an edge panel for customer convenience. Certain Galaxy devices may not support some of the features outlined above. This app requires the following permissions: Storage: It needs to access Storage to provide a feature that cleans up junk files on your device, as well as a feature that selectively deletes music, video, or document files. Phone: It needs to access Phone to use Telephony Manager, so that it can enable or disable the Auto restart feature based on the MCC and MNC, SIM state, and Call status.

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