Contact Burst Camera Customer Service

Why should I report an Issue with Burst Camera?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Samgak Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. However, it's very annoying that it does not save to the SD card and only saves to the main card... and it doesn't save anything permanently until you tell it to transfer to permanent save from the temporary saves... you cannot access the temporary saves directly via a filer manager... so if you do like I did last night and shoot a ton that you want to create panoramas from in stitching apps later, you could end up with 20,0000 photos that you have to manually tell it to save all on... then max out your blasted card since it takes up twice as much save space as it should since half is in the temp and half in the regular pictures folder it saves too.

2. Please rethink some of the aspects of this app.I used this app for my daughter's first birthday, somehow photos got deleted or they're black squares and the ones that werent i cant view them so I lost a lot of photos pretty crappy all photos should be saved to phone like the one shot option! your layout for busrts mode sucks as far as viewing photos not only that theres something wrong with it when it doesn't let you veiw the photos you took.. help me fix and get my photos back and ill rate 5 stars until then 1 isnt worthyI miss the solorized color filter option more than I can put into words if you brought that back I would appreciate it.

3. My flash won't work anymore it only works on single shot...Best burst cam ever!!! I seriously love this app I have used all the burst camera apps with more than a 3.0 rating and this one takes the Cake and has everything plus more this is the best camera app I've ever used and will ever use and it's free! Which is so crazy because every other Bird's camera app that has these types of futures wants you to pay a subscription this app is just awesome the only complaint I have would be that it saves pictures that are in selfie mode upside downAbsolutely horrible.

4. it works great for self portraits! the one thing i don't like is that even when i choose to use my phone's camera in the settings, the picture quality is significantly worse than a regular picture.For over a year now, this burst camera has taken superb pictures of everything I have put in front of it.

5. Its laggy, clearly doesnt like portrait photos, logs me out of the app when i try to click on 10 shot to change, stretches my face when it saves my burst and the beep timer doesnt even work and ive ensured my volume is on.

6. (main card has 53 gigs, sd card has 256)... so it could be a lengthly 8 hour ordeal just to move photos to hard drive on computer, and much longer if you do like I do and upload to google photos after that so you can save space on computer..i do really like this app.

7. Nice app in that it does take a lot of photos, especially if you use the timer mode where it just takes tons of photos til you push stop.

8. .. then hook up to a computer via usb to download the saves... then go in to app and tell it to delete part of them so you can then save more on the card, etc.

9. Doesn't make a sound when it's about to take the picture in timer-burst mode, only when it's stopping the burst.im sorry but this is awful.

10. But I know now that I can do make good night pictures with my cheap camera.Not what I was hoping for at all.

11. Not one of the 600 photos it took (at 3200x2400 res) is usable.

1. Fix Burst Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Burst Camera: Restarting the app will resolve most errors.
2. Update the Burst Camera App. Here is how:
   1. On Android goto PlayStore » Search for "Burst Camera" » Open Burst Camera » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Burst Camera » click "UPDATE".
3. Clear Burst Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Burst Camera servers.
   1. On Android, goto Settings » Apps » Select "Burst Camera" » click Storage » click "Clear Cache".
4. Check Burst Camera app permissions. If any of these permissions required to use your device's features are disenabled, Burst Camera might not work.
5. Uninstall and reinstall Burst Camera. If nothing else has worked, completely uninstall Burst Camera then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Burst Camera not working

2. Fix Burst Camera Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Burst Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Burst Camera not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Burst Camera may not be able to connect to the Internet when running in the background.