Contact SafeAuto Customer Service

Why should I report an Issue with SafeAuto?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Safe Auto Insurance Company to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The SafeAuto mobile app puts the protection of SafeAuto right in your hands so you’re covered wherever you go.

2. With the SafeAuto app, it’s never been easier to check the status of your policy.

3. Your ID card is always a tap away, and you can make payments on the go from an electronic check or with a credit/debit card.

4. Stay covered, even when you’re on the go, with SafeAuto. * Digital ID card for proof of insurance wherever you go. * Pay your bill from your phone so you’re always covered. * Ability to contact a representative through phone, email, or live chat! * Call SafeAuto with the touch of a button and talk to one of our representatives, available 24/7 to help with whatever you need. * Get a free quote from SafeAuto, anytime, in the palm of your hand. * Check out our blog to keep up with all things SafeAuto.

1. Needs to be fixed if you want my review to be more than the lowest score.Have had insurance through Safe Auto for about a year now, and I haven't been able to make a payment from my app since I started my policy.

2. I received 4 ERROR messages all while attempting to simply set up the app! I tried uninstalling and downloading it again... Frustrating, apparently useless application.Not only is the app terrible as others have stated, so is their customer service.

3. Luckily I checked State Farm and got higher coverage amounts, better coverage, lower deductibles (had 250/500, now have 0/$100), added towing, plus renters policy, local agent to assist with things.

4. Just call in to Safe Auto's customer service if you have questions, need to make a claim, pay a bill, etc.

5. Had to call customer service to pay bill with someone I couldn't even understand and I still can't login through the app or on website like customer service rep suggestedThis app (and their website) never allow me to login.

6. Rather useless, if you try to pay your bill, view your billing cycle, look at any documents, or really do anything but look at the main screen, the app will log you out of your account (that you JUST logged into).

7. None of my information works, had to create a whole new account, doesn't recognize my policy number, no matter how I enter it.

8. Been trying to add my policy to my account, and it either says error fetching my request, or error please try again.

9. Their customer service have reset my password several times and I still cannot access my account info.

10. Only thing that does work online is their Quick Pay link.I just bought insurance from this company.... And I sure hope their service is better than their app.

11. Didn't even receive any notification about my bill being due and didn't find out they completely changed their app till I went to login and check my bill.

1. Fix SafeAuto Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SafeAuto: Restarting the app will resolve most errors.
2. Update the SafeAuto App. Here is how:
   1. On Android goto PlayStore » Search for "SafeAuto" » Open SafeAuto » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SafeAuto » click "UPDATE".
3. Clear SafeAuto app cache: Clearing cached data will force your app to retrieve the latest data directly from SafeAuto servers.
   1. On Android, goto Settings » Apps » Select "SafeAuto" » click Storage » click "Clear Cache".
4. Check SafeAuto app permissions. If any of these permissions required to use your device's features are disenabled, SafeAuto might not work.
5. Uninstall and reinstall SafeAuto. If nothing else has worked, completely uninstall SafeAuto then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SafeAuto not working

2. Fix SafeAuto Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SafeAuto be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SafeAuto not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SafeAuto may not be able to connect to the Internet when running in the background.