Published by Deen Academy LLC on Aug 29, 2024

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Why should I report an Issue with Sabr: Muslim Meditation & Dua?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Deen Academy LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sabr Customer Insights

1. If this problem could be rectified, they'd be 5 star for sure!I really like the app but am struggling with functionality- I have tried to upgrade to premium so that I would actually be able to do a full 7 day course but every time I go to do so the page doesn't work and I'm stuck as a basic user - would really like to change this! UPDATE - I tried again soon after writing this review and alhumdulillah I was able to upgrade.

2. The app is very comprehensive, is easy to navigate, has incredible courses that are inspiring and the visuals are amazing! I love it! However, I am experiencing a problem with not being able to access all of the incredible features even with payment.

3. It has helped me destress during really busy times and I was juggling multiple projects at the same time I would play a meditation 🧘 ♂️ while laying in bed before I slept and it really helped me sleep more soundly and have a more restful sleep.

4. I'm really enjoying the 7 say calming anxiety course and it has been wonderful to listen to before sleeping.I really love the Sabr app.

5. It's like shutting down all the background noise in your head.The concept is much needed in the Muslim world, so I'm happy it's created and assembled.

6. Most of the 3rd world's country citizens couldn't able to buy any premium membership.

7. Only think I wish they wouls add is a playlist option Sometimes I want to play some of my favourites in a row but I have to do that manually which isn't convenient especially when you want fo meditateAlhamdulillah.

8. A great tool for a muslim living in these times!!There's so much to explore in this app its brilliant.

9. I just paid to premium because I kept seeing 0 sessions whenever I opened a tile.

10. Start low and once you get a good number of users you can increase the price.

11. The free talk is very short and could easily find on YouTube with better result.

Steps to Troubleshoot & Fix Sabr Issues

1. Fix Sabr Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sabr: Restarting the app will resolve most errors.
  2. Update the Sabr App. Here is how:
    1. On Android goto PlayStore » Search for "Sabr" » Open Sabr: Muslim Meditation & Dua » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sabr » click "UPDATE".
  3. Clear Sabr: Muslim Meditation & Dua app cache: Clearing cached data will force your app to retrieve the latest data directly from Sabr servers.
    1. On Android, goto Settings » Apps » Select "Sabr: Muslim Meditation & Dua" » click Storage » click "Clear Cache".
  4. Check Sabr app permissions. If any of these permissions required to use your device's features are disenabled, Sabr might not work.
  5. Uninstall and reinstall Sabr. If nothing else has worked, completely uninstall Sabr then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sabr not working


2. Fix Sabr Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sabr be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sabr not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sabr may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • i purchased the sabr app $10 a month and majority of the meditations are locked as though i haven’t purchased it but when i click on it it says it’s already been purchased and also says i’m a basic member please help resolve this issue

    — by rouckaya ghoneim 3 years ago