Published by ryzenrise on Jan 8, 2024

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Why should I report an Issue with Vlog Star - video editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ryzenrise to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Vlog Star Customer Insights

1. If only, you can fix the glitch part, otherwise paying for the full version isnt worth it.I love this app for the most part, but I'm disappointed how after all of my hard work with editing, the video synching is off.

2. (The restarting of the app is just annoying but most of the time when it starts back up it'll ask if you wanna pick up where you left off) 3 stars.Great app! I don't know what I would do if I didn't have this to add an intro into my YouTube series!! Only 2 reasons for 4 star, is sometimes it just doesn't load, and crashes for at least an hour.

3. PLEASE FIX THIS ISSUE VLOG STAR, your app would be incredible if the technology could handle more precise edits with multiple video splices/effects.

4. WHAT! Stop eating my voice overs and forcing me to do them again!! I was considering the paid version but with the way this app crashes, after lots of time and effort, paying for it gets a hard no from me.

5. Thanks for wasting my time bruhAudio and video out of synch, again! This isn't the first time this issue has happened.

6. One last problem, it's annoying how low the seconds limit is, around 19 almost 20 minutes.Free trial was so good and easy to use so i decided to purchase the premium version.

7. So I just spent like 3 hours editing a video that probably will not be able to even make it to YouTube.

8. They have made it incredibly simple to create seemingly difficult edits and effects, along with compiling content into one video.

9. Once I get it nearly finished, the screen whites out and asks me if I'd like to continue editing my video.

10. So make sure you save often!! It sucks losing a project when you're nearly finish! Revised my reviews, after numerous attempts to export my project and failing due to medic codec, I have decided not to use the apps any more.Yes! But Noooo.

11. Its caused me to get so upset working on videos I spent hours on for the app, for it to plunge all my progress into oblivion by forcing some clips to permanently go black.

Steps to Troubleshoot & Fix Vlog Star Issues

1. Fix Vlog Star Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Vlog Star: Restarting the app will resolve most errors.
  2. Update the Vlog Star App. Here is how:
    1. On Android goto PlayStore » Search for "Vlog Star" » Open Vlog Star - video editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vlog Star » click "UPDATE".
  3. Clear Vlog Star - video editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Vlog Star servers.
    1. On Android, goto Settings » Apps » Select "Vlog Star - video editor" » click Storage » click "Clear Cache".
  4. Check Vlog Star app permissions. If any of these permissions required to use your device's features are disenabled, Vlog Star might not work.
  5. Uninstall and reinstall Vlog Star. If nothing else has worked, completely uninstall Vlog Star then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vlog Star not working


2. Fix Vlog Star Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Vlog Star be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vlog Star not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vlog Star may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Good day!!! I need my account with vlog start to be deleted, because I’m broke and each month I get pay it’s taking the money out of my acct so please cancel my account and delete my information

    — by Eric Johnson 2 years ago

  • I’ve had the all but recently tried to redownload the app on iPhone and I paid the one time fee in all purchase to have the app and all it a features but it’s now saying the app is not available in my region

    — by Deavery 3 years ago

  • thanks

    — by [email protected] 3 years ago