Published by SmartPlayApp

Report an issue with Video Star Pro Video Editor.
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Why should I report an Issue with Video Star Pro Video Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SmartPlayApp to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Video Star Pro Video Editor Customer Insights

1. 🥺the reason i gave it 1 star was because this app made my phone really hot like it's almost as if my phone can't run this app it takes alot of storage and damages your phone oe device batterys since it makes it really hot i reccomend you don't download this app due to the problems that it has caused but i really don't like this app.Despite the bad things it has done to my phone i still accept it as a app but i don't tolerate the red marks on my hand i know it isn't the apps fault but seriously?ok so, it seems like a great editing app, but everytime you import a pic it says error, if you fixed the problem it would be a great app in my opioion.This app is horrible when I tried to edit something it said it has stopped working and took me back to the home page and it made my battery run low and took up alot of storage its useless and I don't see how people enjoy it but don't download thisThi...

2. So basically, whenever I open the app to edit a video, it always kicks me out saying: "Video star has stopped.

3. Open again?" And yes, I do press open again but it still kicks me out.

4. I have deleted this app for now.

5. This app is honestly annoying me A LOT.

6. Single.

7. Time.

8. So uh I deleted it :I yeah not one of my favoritesIt won't let me apply the effects, it keeps kicking me out of the app.

Steps to Troubleshoot & Fix Video Star Pro Video Editor Issues

1. Fix Video Star Pro Video Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Star Pro Video Editor: Restarting the app will resolve most errors.
  2. Update the Video Star Pro Video Editor App. Here is how:
    1. On Android goto PlayStore » Search for "Video Star Pro Video Editor" » Open Video Star Pro Video Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Star Pro Video Editor » click "UPDATE".
  3. Clear Video Star Pro Video Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Star Pro Video Editor servers.
    1. On Android, goto Settings » Apps » Select "Video Star Pro Video Editor" » click Storage » click "Clear Cache".
  4. Check Video Star Pro Video Editor app permissions. If any of these permissions required to use your device's features are disenabled, Video Star Pro Video Editor might not work.
  5. Uninstall and reinstall Video Star Pro Video Editor. If nothing else has worked, completely uninstall Video Star Pro Video Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Star Pro Video Editor not working


2. Fix Video Star Pro Video Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Star Pro Video Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Star Pro Video Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Star Pro Video Editor may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I have made a payment on 18/8/22 for 12 months to use video star app the payment has not gone through so my daughter can not access app . Can you please look at my details and process the payment asap thanks! Kirolie Duddy

    — by Kirolie Duddy 2 years ago

  • I have made a payment on 18/8/22 for 12 months to use video star app the payment has not gone through so my daughter can not access app . Can you please look at my details and process the payment asap thanks! Kirolie Duddy

    — by Kirolie Duddy 2 years ago

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