Published by Liu Hua

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Why should I report an Issue with RuRu Camera?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Liu Hua to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

RuRu Camera Customer Insights

1. It doesn't show up when it's done installing and when it does, it doesn't work properly it's just a waste of time, money, data and Wi-Fi i don't like this app and that's why I say please don't let it fool you l it did to you me..... Thank youConned again! The app does absolutely nothing that the ad suggests it does, you people who do this kind of thing should be shot.This app doesnt even work it only shows ads and nothing else, its so pointless.

2. After installing, i tried to open the app, but it disappear from the list of apps.. I thought that i accidentally click the uninstall, so I disregard it but while using my facebook app, my fb always crash and an ad from this app always appears everytime my fb crash down.. when i checkes my playstore, this app was still there, installed.

3. After Uninstalling, my fb is back to normal... so i guess, this is a hacking app or scam 👎👎👎 No star for this app... i just click one to post..It's actually ZERO STAR, just had no option.

4. Worst.I would rate it zero stars if i could...it never stops with the adds and completely put a virus on my phone...its almost unusable...trash dont download it.Please don't download this app it's a scam.

5. I found the idea really cool, this app is just pure garbage.You gotta fix everything It exits on its own and shows a lot of unnecessary ads I thought it was like how its shown on the ad but it ain'tAbsolute rubbish! Take a picture, see an Ad............. and that's it! Can't do anything with it.

6. After I installed this app, ads would show up from time to time even when there's no app running or even when you're just on Facebook scrolling.

7. Waste of timeNonsense app don't even deserve 1 star.

8. It doesn't edit pictures like in ads.

Steps to Troubleshoot & Fix RuRu Camera Issues

1. Fix RuRu Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RuRu Camera: Restarting the app will resolve most errors.
  2. Update the RuRu Camera App. Here is how:
    1. On Android goto PlayStore » Search for "RuRu Camera" » Open RuRu Camera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RuRu Camera » click "UPDATE".
  3. Clear RuRu Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from RuRu Camera servers.
    1. On Android, goto Settings » Apps » Select "RuRu Camera" » click Storage » click "Clear Cache".
  4. Check RuRu Camera app permissions. If any of these permissions required to use your device's features are disenabled, RuRu Camera might not work.
  5. Uninstall and reinstall RuRu Camera. If nothing else has worked, completely uninstall RuRu Camera then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RuRu Camera not working


2. Fix RuRu Camera Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RuRu Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RuRu Camera not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RuRu Camera may not be able to connect to the Internet when running in the background.

Reported Issues