Contact A-Calc Customer Service

Why should I report an Issue with A-Calc: Ark Survival Evolved?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of A-Calc - Community Taming & Companion Tools to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Obviously youre just adding genesis stuff, was wondering if youd consider adding an x-creatures feature seeing as the damage resist on them makes the knockout values way different, didnt realize how different till i tried to knock out 150 allo, said i needed 48 tanq arrows, ended up using around 150 arrows, ran out and had to finish knockout with basalisk (also add basalisk Ko) thxIt's the best app in its type.

2. For example brontos or argeys they have bigger starting stats than what show in calculator, and because of that stats calculator is working wrong.Just newly downloaded the app, saw there was no search box, had to scroll a big long list to find my dino name, selected name and immediately got hit with an ad.

3. Intuitive to use and very responsive, but there are occasionally a few kinks in the display that I've found.Great but..... I went ahead and paid for ad-free but still am getting an ad on Crystal Isle resource map that is blocking me from seeing something I am trying to see.

4. if there are updates or if im shown that I'm doing something wrong i will gladly rate 5 stars.Great app, especially love the offline mode, super helpful for me when internet isnt always available where i live.

5. Great looking UI compared to some of the really simple ones as well as having all the different info you need on the fly in one app rather than having to have separate apps for different things.

6. Seriously, it's a fancy spreadsheet, give me a minute before trying to take my money for crying out loud! Couldn't uninstall fast enough.This app is going to surpass the SA Companion app, for the simple reason these people actually care.

7. The UI could be better but it's good and the only feature missing is to chose between the maps(like Island Aboreson ect.) in the engram and taming menu.

8. I like the app as it's easy to use and doesn't feel bulky like dododex when it comes to picking weapons or reading through stats.

9. Edit: Got the issue fixed and now I'm back to ad-free thanks to the devs.im not sure if it is just me but there are quite a few pages that dont seem to load within the app.

10. And the ADS! I've never seen so many, often blocking what I'm trying to see.Paid for pro version when it was still around, got a new phone and I'm sad to see it gone.

11. Other than that I love the ease of use and how clear it is.Constantly crashes, freezes up my phone which then requires a restart.

1. Fix A-Calc Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart A-Calc: Restarting the app will resolve most errors.
2. Update the A-Calc App. Here is how:
   1. On Android goto PlayStore » Search for "A-Calc" » Open A-Calc: Ark Survival Evolved » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for A-Calc » click "UPDATE".
3. Clear A-Calc: Ark Survival Evolved app cache: Clearing cached data will force your app to retrieve the latest data directly from A-Calc servers.
   1. On Android, goto Settings » Apps » Select "A-Calc: Ark Survival Evolved" » click Storage » click "Clear Cache".
4. Check A-Calc app permissions. If any of these permissions required to use your device's features are disenabled, A-Calc might not work.
5. Uninstall and reinstall A-Calc. If nothing else has worked, completely uninstall A-Calc then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing A-Calc not working

2. Fix A-Calc Server issues & Internet Connection

1. Check network connection: An unstable Internet will make A-Calc be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to A-Calc not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, A-Calc may not be able to connect to the Internet when running in the background.