Contact Buddha Wisdom Customer Service

Why should I report an Issue with Buddha Wisdom - Buddhism Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RFND to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Many thanks!I wanted to learn about Buddhism, but, my phone have a function where theres the button of going home, back, or background apps, this function is below the screen at the bottom and theres some buttons in this app like practice knowledge settings and more but because of my function I cannot click on them, I cannot change my phone function since it's default on a Xiaomi, I would request to place these buttons accessible for Android users.This app has been very useful for me as a beginner it's a source of useful information I would otherwise have struggled to collect on my own as I have no teacher and no congregation that I've visited.I'm just getting into secular Buddhism and this app has been extremely helpful.

2. Paying for a subscription doesn't give you many more benefits (other than several meditations of which you can find similar for free online) than the free version.This is a great introduction to Buddhism and the layout and the design is nice.

3. When playing meditations it would be helpful to see a timer of how long the audio has left, as just a pause/play button makes it confusing to know if an audio is finished, as during meditation there is often periods of silence.

4. Update (6/5/23) Has any attempt been made to fix the app for those people who paid for a lifetime subscription? To repeat, I cannot use the app.

5. I hoped, given the act of faith, by paying the lifetime fee early on that this issue might have been treated with a bit more urgency.

6. I do regret paying the 15$ for the app, so I hope they fix these issues.I also paid for a lifetime subscription some time ago.

7. I'm having issues using the menu at the bottom of the screen.

8. Just being able to scroll a little so I can move that menu to where it's clickable would fix everything.At a surface level it looks great.

9. With the overlap I'm not able to click home, practice, knowledge, or settings on that menu bar.

10. I have an android and the "go back" button and all of that are also at the bottom of the screen.

11. You can't access anything helpful without paying, literally not a single meditation to see if you actually like it before you sign up.

1. Fix Buddha Wisdom Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Buddha Wisdom: Restarting the app will resolve most errors.
2. Update the Buddha Wisdom App. Here is how:
   1. On Android goto PlayStore » Search for "Buddha Wisdom" » Open Buddha Wisdom - Buddhism Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Buddha Wisdom » click "UPDATE".
3. Clear Buddha Wisdom - Buddhism Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Buddha Wisdom servers.
   1. On Android, goto Settings » Apps » Select "Buddha Wisdom - Buddhism Guide" » click Storage » click "Clear Cache".
4. Check Buddha Wisdom app permissions. If any of these permissions required to use your device's features are disenabled, Buddha Wisdom might not work.
5. Uninstall and reinstall Buddha Wisdom. If nothing else has worked, completely uninstall Buddha Wisdom then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Buddha Wisdom not working

2. Fix Buddha Wisdom Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Buddha Wisdom be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Buddha Wisdom not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Buddha Wisdom may not be able to connect to the Internet when running in the background.