Published by Y.C. Studio on Aug 29, 2024

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Why should I report an Issue with Screen Scissors : Screenshot?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Y.C. Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Screen Scissors : Screenshot image 1 contact Screen Scissors : Screenshot image 2

Screen Scissors Customer Insights

1. I would've gave it 5 stars if it didn't have this bug, otherwise it's great! (Can you try and fix the bug?)Pros: Allows you to copy a rectangular part of the screen (or free-form, or the entire screen) as an image.

2. Cons: After selecting the part of the screen that you wish to paste into your document you tap 'Save' but it only saves the image to a folder - not to the clipboard! So, in order to paste it in your doc you have got to go to where the app put the image, copy it again, go back to your doc and paste it in.

3. I think you will find it as essential as I doI am going to let you know .THIS IS THE BIGGEST THING EVER I can't tell how many apps I've tested that can't simply screenshot the area you need.. You guys solved the problem.

4. Seriously unstable and inconsistentLifesaver for note taking!! If you could add disable capture mode to floating window mode this would make 100% the st sniping tool.

5. Thank you My only suggestion is.. if you cud please incorporate a color slider.. to adjust theme of floating scissors πŸ‘…πŸŒΊπŸ’œπŸ’™πŸ’šπŸ’›πŸ’—πŸ’“πŸ’žπŸ’•πŸ’œπŸ’™πŸ’šπŸ’›πŸ’–πŸ’—πŸ’“Apps only works in the beginning.

6. It helps me A LOT, but the only issue I have is that sometimes it randomly stops or disappears when I tap the floating icon.

7. All I wanted to do was cut a small news item from my screen and send it on what's app.

8. Conclusion: Needs to auto-save to Android clipboard to be a usable app.Never worked.

9. "Unknown error occurred" message every time I took a screenshot.

10. On my desktop I use SnipcaYou need to add some more settings option to make it more customizable to the users.

11. Once I click on done I want the pic to saved and no more popups from the appA very handy tool.

Steps to Troubleshoot & Fix Screen Scissors Issues

1. Fix Screen Scissors Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Screen Scissors: Restarting the app will resolve most errors.
  2. Update the Screen Scissors App. Here is how:
    1. On Android goto PlayStore » Search for "Screen Scissors" » Open Screen Scissors : Screenshot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screen Scissors » click "UPDATE".
  3. Clear Screen Scissors : Screenshot app cache: Clearing cached data will force your app to retrieve the latest data directly from Screen Scissors servers.
    1. On Android, goto Settings » Apps » Select "Screen Scissors : Screenshot" » click Storage » click "Clear Cache".
  4. Check Screen Scissors app permissions. If any of these permissions required to use your device's features are disenabled, Screen Scissors might not work.
  5. Uninstall and reinstall Screen Scissors. If nothing else has worked, completely uninstall Screen Scissors then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Screen Scissors not working


2. Fix Screen Scissors Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Screen Scissors be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Screen Scissors not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Screen Scissors may not be able to connect to the Internet when running in the background.

Reported Issues

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