Published by Ride Systems

Report an issue with UPMC Shuttle.
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Why should I report an Issue with UPMC Shuttle?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ride Systems to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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UPMC Shuttle Customer Insights

1. Shuttle stop times constantly appear and disappear, and the routes are not updated after 9am when they all change dramatically.It literally just doesn't work.Terribly buggy.

2. Haven't been able to load app since last upgrade.

3. loadThe new "update" has stopped the app from functioningLove.

4. Deleted it.Reloads over and over and over.

5. are often incorrect.

6. ItGlitches out.

Steps to Troubleshoot & Fix UPMC Shuttle Issues

1. Fix UPMC Shuttle Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart UPMC Shuttle: Restarting the app will resolve most errors.
  2. Update the UPMC Shuttle App. Here is how:
    1. On Android goto PlayStore » Search for "UPMC Shuttle" » Open UPMC Shuttle » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UPMC Shuttle » click "UPDATE".
  3. Clear UPMC Shuttle app cache: Clearing cached data will force your app to retrieve the latest data directly from UPMC Shuttle servers.
    1. On Android, goto Settings » Apps » Select "UPMC Shuttle" » click Storage » click "Clear Cache".
  4. Check UPMC Shuttle app permissions. If any of these permissions required to use your device's features are disenabled, UPMC Shuttle might not work.
  5. Uninstall and reinstall UPMC Shuttle. If nothing else has worked, completely uninstall UPMC Shuttle then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing UPMC Shuttle not working


2. Fix UPMC Shuttle Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make UPMC Shuttle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to UPMC Shuttle not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, UPMC Shuttle may not be able to connect to the Internet when running in the background.

Reported Issues