Contact 1K Shuttle Customer Service

Why should I report an Issue with 1K Shuttle?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ride Systems to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Can't see the bus routes anymore.

1. Fix 1K Shuttle Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 1K Shuttle: Restarting the app will resolve most errors.
2. Update the 1K Shuttle App. Here is how:
   1. On Android goto PlayStore » Search for "1K Shuttle" » Open 1K Shuttle » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 1K Shuttle » click "UPDATE".
3. Clear 1K Shuttle app cache: Clearing cached data will force your app to retrieve the latest data directly from 1K Shuttle servers.
   1. On Android, goto Settings » Apps » Select "1K Shuttle" » click Storage » click "Clear Cache".
4. Check 1K Shuttle app permissions. If any of these permissions required to use your device's features are disenabled, 1K Shuttle might not work.
5. Uninstall and reinstall 1K Shuttle. If nothing else has worked, completely uninstall 1K Shuttle then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 1K Shuttle not working

2. Fix 1K Shuttle Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 1K Shuttle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 1K Shuttle not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 1K Shuttle may not be able to connect to the Internet when running in the background.