Published by Ride Systems

Report an issue with Niner Transit.
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Why should I report an Issue with Niner Transit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ride Systems to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Niner Transit Customer Insights

1. I can watch the buses move real time but the search bar is unusable.For some reason, there isn't a "you-are-here" indicator -- not one that I could find, at least.I like ride the bus, I don't know what time it come or is it running today and weekend time other than that it ok.

2. Thank you.good serviceGreatdinesh Kumar NagwanshiIt's cool bc you can see where the busses are in real time.

3. What's the point of the app if it doesn't even function?Neither search bar is visible nor it's option.

4. At first it worked great but not it doesn't even show the right places where the bus is.

5. Android -11, MI 10 proCan't search for anything.

6. Can't proceed with finding bus and it's location.

Steps to Troubleshoot & Fix Niner Transit Issues

1. Fix Niner Transit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Niner Transit: Restarting the app will resolve most errors.
  2. Update the Niner Transit App. Here is how:
    1. On Android goto PlayStore » Search for "Niner Transit" » Open Niner Transit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Niner Transit » click "UPDATE".
  3. Clear Niner Transit app cache: Clearing cached data will force your app to retrieve the latest data directly from Niner Transit servers.
    1. On Android, goto Settings » Apps » Select "Niner Transit" » click Storage » click "Clear Cache".
  4. Check Niner Transit app permissions. If any of these permissions required to use your device's features are disenabled, Niner Transit might not work.
  5. Uninstall and reinstall Niner Transit. If nothing else has worked, completely uninstall Niner Transit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Niner Transit not working


2. Fix Niner Transit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Niner Transit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Niner Transit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Niner Transit may not be able to connect to the Internet when running in the background.

Reported Issues