Contact Ride BTD Customer Service

Why should I report an Issue with Ride BTD?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ride Systems to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Tracking the Brazos Transit District shuttles live on your mobile device.

2. View real-time location, time estimates, and route information.

1. Before I was never sure if I just missed bus or was it almost there.Great service and buss drivers! Always friendly and helpful when getting to your destinations!Verry friendly bus drivers and verry helpful when asking for directions on what bus to ride but could youse some improvements on getting some bus stops with benches to sit on so we don't have to stand up so often and to get out of the rain sometimesYou need a search.

2. It would also be nice if this app enabled you to buy tickets through your phone, worked with Google Maps, and you know maybe run on the weekend? Not a friendly service for people new around the area that Brazo operates in.Does not work.

3. Been a long time since it actually worked and since the driver retired who use to run the route I'm on I have no clue when the bus will arrive.Driver very friendly and helpful.

4. We need to be able to search an address and the app show us witch bus we need.I luv that i can keep track of the bus, i just dont like when its running lateThey are the most unreliable public transportation I have ever used.

5. The message bar disappears within a few seconds and I can't access the menu.The service is alright compared to DART.

6. Unlike DART, it actually lets you see where your bus is which is always a nice thing to have.

7. In both cases, all I get is a generic Google map.

8. Tried to use on Samsung TabA and A35.

9. Just found app which makes the process easier.

1. Fix Ride BTD Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ride BTD: Restarting the app will resolve most errors.
2. Update the Ride BTD App. Here is how:
   1. On Android goto PlayStore » Search for "Ride BTD" » Open Ride BTD » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ride BTD » click "UPDATE".
3. Clear Ride BTD app cache: Clearing cached data will force your app to retrieve the latest data directly from Ride BTD servers.
   1. On Android, goto Settings » Apps » Select "Ride BTD" » click Storage » click "Clear Cache".
4. Check Ride BTD app permissions. If any of these permissions required to use your device's features are disenabled, Ride BTD might not work.
5. Uninstall and reinstall Ride BTD. If nothing else has worked, completely uninstall Ride BTD then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ride BTD not working

2. Fix Ride BTD Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ride BTD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ride BTD not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ride BTD may not be able to connect to the Internet when running in the background.