Published by Redtea Mobile Limited on Jul 23, 2024

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Why should I report an Issue with RedteaGO - eSIM Phone Internet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Redtea Mobile Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About RedteaGO - eSIM Phone Internet

1. RedteaGO has got you covered no matter where your travels take you. •Instant Connectivity: Activate your eSIM smoothly and quickly right from your phone. •Stable & Fast Network: Experience a reliable and speedy network connection at your destination. •Flexible & Convenient: Keep your physical SIM card while enjoying the convenience of an e-sim. •Top-up Option: Easily recharge your data plan as needed. •24/7 Customer Support: Our customer service team is available round-the-clock.

2. Simply activate your most affordable eSIM with just one click from the RedteaGO App. eSIM is an embedded SIM card, built directly into your phone's hardware rather than being a physical card like traditional SIMs, which require insertion and removal from a phone.

3. Whether you're traveling internationally, on a business trip, or just want a reliable backup network, RedteaGO eSIM has got you covered. •Local Rate: Data plan price from $0. 54.

4. Say goodbye to bill shock with RedteaGO's affordable and local rate data prices. , saving you money wherever you go! •Global Coverage: Our data plans available in 150+ countries and regions worldwide.

5. RedteaGO eSIM is your top choice of eSIM for an enjoyable journey, getting you covered in 150+ countries & regions.

6. RedteaGO eSIM provides an easy way to keep you connected without needing a physical SIM card.

7. Select and purchase an eSIM from RedteaGO's collection covering over 150 countries and regions worldwide.

8. We're always here for you. •Call & Texts Service: Choose RedteaGO if you need a phone number while you're traveling abroad. 1.

9. With eSIM, you can instantly connect to local mobile networks wherever you go!

10. Confirm that your device is eSIM Compatible and Carrier Unlock. 3.

11. It allows you to store multiple mobile network profiles and seamlessly switch between carriers and plans.

RedteaGO Customer Insights

1. 1.Easy to use eSIM activation process 2.Fast and reliable data speeds 3.Variety of data plans to choose from 4.Competitive prices 5.Excellent customer service The process of activating the eSIM was quick and easy, and the data speeds were fast and reliable.Compared ro other esim apps - this one soleves the main problem - setting the sim card.

2. A scam to purchase credits and not receive them, then have customer support be non-responsive and unhelpful.I think RedteaGO is a great option for anyone looking for a reliable and affordable eSIM data plan.

3. From a technical perspective, it worked flawlessly on my Pixel 4a — the eSIM activation was fast and without hiccups.

4. From a technical perspective, it worked flawlessly on my Pixel 4a the eSIM activation was fast and without hiccups.

5. I personally don't want this app to manage my esims and send me notifications, but it refuses to work if you deny it access.Had a good experience using this esim while in NZ.

6. The service is easy to use, the data speeds are fast, and the prices are competitive.

7. Customer support is awful leaving me stuck without data in the country until I could find an alternative.Used their services in Germany.

8. It's now my go-to eSIM app.The app is really easy to use and doesn't ask for personal info.

9. Almost a week later, RedTeaGo still has not resolved the problem, customer support takes days to respond, if at all.

10. If you want to add more data or change to another plan, the cost will be 5-6 times higher.

11. If you want to add more data or change to another plan, the cost will be 5-6 times higher.

Steps to Troubleshoot & Fix RedteaGO Issues

1. Fix RedteaGO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RedteaGO: Restarting the app will resolve most errors.
  2. Update the RedteaGO App. Here is how:
    1. On Android goto PlayStore » Search for "RedteaGO" » Open RedteaGO - eSIM Phone Internet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RedteaGO » click "UPDATE".
  3. Clear RedteaGO - eSIM Phone Internet app cache: Clearing cached data will force your app to retrieve the latest data directly from RedteaGO servers.
    1. On Android, goto Settings » Apps » Select "RedteaGO - eSIM Phone Internet" » click Storage » click "Clear Cache".
  4. Check RedteaGO app permissions. If any of these permissions required to use your device's features are disenabled, RedteaGO might not work.
  5. Uninstall and reinstall RedteaGO. If nothing else has worked, completely uninstall RedteaGO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RedteaGO not working


2. Fix RedteaGO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RedteaGO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RedteaGO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RedteaGO may not be able to connect to the Internet when running in the background.

Reported Issues