Contact Hello Water Color Customer Service

Why should I report an Issue with Hello Water Color?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Raysoft.co to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The crashing seems to be getting worse every few seconds nowThis is a teally cool app that acts like actual watercolor paint.

2. Please update this?Really good watercolour simulator, paid for extra brushes and colours, great, however the app does sometimes crash and delete everything you have done, so I am saving quite often.

3. I understand its watercolor and you mix colors but you wont always get the color you need.Very adorable little app.

4. The actual watercolor function is awesome but it needs more colors.

5. That being said if you want to learn without the expense of real paint equipment works fine.

6. Unfortunately, that magnificent coding is trapped in a crude and limited interface with sound effects that cannot be disabled.

7. Best watercolor dynamics of any app, including Tayasui Sketches.

8. Would be nice to have a save as option to prevent saving same picture multiple times during its progress and an autosave should the app crash.

9. Unfortunately uninstalled.Great fun and much like watercolors IRL Annoying AF: forces landscape mode.

10. If this is an introduction for you, then the practice you put in on this app will transfer to an extent, to real world application.

11. I'm willing to deal with no stylus pressure options, but the interface overall is just very bad.

1. Fix Hello Water Color Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hello Water Color: Restarting the app will resolve most errors.
2. Update the Hello Water Color App. Here is how:
   1. On Android goto PlayStore » Search for "Hello Water Color" » Open Hello Water Color » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hello Water Color » click "UPDATE".
3. Clear Hello Water Color app cache: Clearing cached data will force your app to retrieve the latest data directly from Hello Water Color servers.
   1. On Android, goto Settings » Apps » Select "Hello Water Color" » click Storage » click "Clear Cache".
4. Check Hello Water Color app permissions. If any of these permissions required to use your device's features are disenabled, Hello Water Color might not work.
5. Uninstall and reinstall Hello Water Color. If nothing else has worked, completely uninstall Hello Water Color then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hello Water Color not working

2. Fix Hello Water Color Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hello Water Color be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hello Water Color not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hello Water Color may not be able to connect to the Internet when running in the background.