Published by Ebooks Free

Report an issue with Hello japan.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Hello japan - Learn japanese?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ebooks Free to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Hello japan Customer Insights

1. If we had a way to say the word and be rated as to pitch and intonation so we can be understood when we try to speak Japan ese that would be excellent.The app is great! But I want to say something.. Aren't those lessons from NHK Japan.. I mean there are an app and those lessons the same..I love this app ! Before learn Japanese , anyone should learn Hiragana & Katakana first to make things easier .good for revision , can then put some exercise future for more useful apps to effective japan learningCertain basic vocabularies are broken.

2. It will not play audio.very good translation and easy to understand with the english vocabularyBrilliant!Easy to learn Japanese alone.Highly recommend.This app is amazing!! Auto-speech was useful too!Not working properly in my phone, and to much advertisement.

3. If I could give more than five stars I would definitely rate more 😁For first time learners it would also be nice if we were walked through how to say each word slowly.

4. I love this app so much , 10 minutes everyday is very nice, the explanations are clear and simple, it is great for beginners like me.

5. In one lesson I have learned a lot , it is more convenient than duolingo whose lessons are all over the place.

6. I had to keep going back to listen to see if I could say it properly.

Steps to Troubleshoot & Fix Hello japan Issues

1. Fix Hello japan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hello japan: Restarting the app will resolve most errors.
  2. Update the Hello japan App. Here is how:
    1. On Android goto PlayStore » Search for "Hello japan" » Open Hello japan - Learn japanese » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hello japan » click "UPDATE".
  3. Clear Hello japan - Learn japanese app cache: Clearing cached data will force your app to retrieve the latest data directly from Hello japan servers.
    1. On Android, goto Settings » Apps » Select "Hello japan - Learn japanese" » click Storage » click "Clear Cache".
  4. Check Hello japan app permissions. If any of these permissions required to use your device's features are disenabled, Hello japan might not work.
  5. Uninstall and reinstall Hello japan. If nothing else has worked, completely uninstall Hello japan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hello japan not working


2. Fix Hello japan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hello japan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hello japan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hello japan may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer