Contact Rave Guardian Customer Service

Why should I report an Issue with Rave Guardian?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RaveMobileSafety to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Guardian is completely configured by the organization(s) you are associated with to make connecting in times of crisis or just plain confusion simple and easy. • If you allow Guardian, you can receive important notification based on your location.

2. Rave Guardian is the best way to improve your personal safety by leveraging those you trust to be your own private safety network.

3. If you allow Rave Guardian, you can received push notifications related to on-going events in your area.

4. Rave Guardian provides rapid and proactive communication with your organization.

5. If you wish to customize Rave Guardian for your campus or workplace, contact us at demos@ravemobilesafety. • Rave Guardian requires a connection to a mobile network data connection. • Continued use of GPS running in the background can decrease battery life.

1. If there was a real emergency, this app would just delay real help.Good, smart, and easy way to have contact with the safety team on your campus! We all know how important communication is! Rave Gardian can help you receive important info and notifications from your campus security or safety team, while being able get in touch with the right people at the right time with the push of a button!👮👍I feel like it has tracks your location all the time.

2. It allows you, and those set as Guardians, to view your phone location and track movements in real time.

3. Having that direct connection to those who can contact 911 is a great feeling.I keep trying to sign up, but the verification email never gets sent to my email.

4. How can I accurately rate an app that I can't use? Please fix!Application is useful during its direct use; however, when in standby or when closed I constantly receive reports that the application crashes.

5. But when you turn off the location when your not using it the next time It turns on it crashes.

6. For it to work you need to give it full permission to know your location all the time.

7. I personally haven't opened the application in 2 weeks and still receive at least 3 crashes a day, and thats only what I see when I am on my device.Crashes constantly, bugs aplenty.

8. When I minimize it to open my email for the verification code, it restarts the setup process and sends me a new code in my email.

9. As the timer is set to expire, you have an option to extend the time or, notify those watching of your status.

10. I feel safer while running at night or walking back from college at night.Just tried 5 different confirmation codes, and they're all invalid and not working.

11. Which forces you to give full permission to your location.I can't even setup the app.

1. Fix Rave Guardian Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rave Guardian: Restarting the app will resolve most errors.
2. Update the Rave Guardian App. Here is how:
   1. On Android goto PlayStore » Search for "Rave Guardian" » Open Rave Guardian » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rave Guardian » click "UPDATE".
3. Clear Rave Guardian app cache: Clearing cached data will force your app to retrieve the latest data directly from Rave Guardian servers.
   1. On Android, goto Settings » Apps » Select "Rave Guardian" » click Storage » click "Clear Cache".
4. Check Rave Guardian app permissions. If any of these permissions required to use your device's features are disenabled, Rave Guardian might not work.
5. Uninstall and reinstall Rave Guardian. If nothing else has worked, completely uninstall Rave Guardian then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rave Guardian not working

2. Fix Rave Guardian Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rave Guardian be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rave Guardian not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rave Guardian may not be able to connect to the Internet when running in the background.