Contact 97.9 The Box Customer Service

Why should I report an Issue with 97.9 The Box?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of iOne Analytics to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It pains me to write this bc I love 979 the box and stay faithful on live radio but the app is infuriating! The ad timing is ridiculous interrupting the show literally every minute then it doesn't automatically resume the show.

2. if you don't pay attention there are multiple ads played to the point you have to stop the stream & press play again which then forces you to watch/ listen to another ad but at least the music/convo resumes.

3. I know it's free and there's a cost to ensure that but damn...i haven't been able to use in two weeks it just spins but nothing plays.

1. Fix 97.9 The Box Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 97.9 The Box: Restarting the app will resolve most errors.
2. Update the 97.9 The Box App. Here is how:
   1. On Android goto PlayStore » Search for "97.9 The Box" » Open 97.9 The Box » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 97.9 The Box » click "UPDATE".
3. Clear 97.9 The Box app cache: Clearing cached data will force your app to retrieve the latest data directly from 97.9 The Box servers.
   1. On Android, goto Settings » Apps » Select "97.9 The Box" » click Storage » click "Clear Cache".
4. Check 97.9 The Box app permissions. If any of these permissions required to use your device's features are disenabled, 97.9 The Box might not work.
5. Uninstall and reinstall 97.9 The Box. If nothing else has worked, completely uninstall 97.9 The Box then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 97.9 The Box not working

2. Fix 97.9 The Box Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 97.9 The Box be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 97.9 The Box not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 97.9 The Box may not be able to connect to the Internet when running in the background.