Published by TheSoulEmporium on Oct 19, 2023

Report an issue with The Soul Emporium Radio.
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Why should I report an Issue with The Soul Emporium Radio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TheSoulEmporium to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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The Soul Emporium Radio Customer Insights

1. Got so tired of managing a playlist, thank you.I can listen to great music from various genres anytime of the day!Non stop music is all I can say!! Love this station.....Great soul music! Great variety! Great music experience! 5 stars Will B !Looking for old school, new school, neo-soul R&B? This is the app for you.

2. Just log-in and let it ride.The music is so refreshing and relaxing!Incredible soul music app.

3. 👍🏾Love all the music played, really enjoy the groove.

4. Absolutely worth the downloadGreat music! My mom listens to this.

5. Feel good music.

6. It's definitely grown folk music.

7. Can listen to this all day anywhere.Love it, throw this on at work.

8. I can listen to this radio station all day.

9. And I love the alarm clock feature.

10. Great app.

Steps to Troubleshoot & Fix The Soul Emporium Radio Issues

1. Fix The Soul Emporium Radio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Soul Emporium Radio: Restarting the app will resolve most errors.
  2. Update the The Soul Emporium Radio App. Here is how:
    1. On Android goto PlayStore » Search for "The Soul Emporium Radio" » Open The Soul Emporium Radio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Soul Emporium Radio » click "UPDATE".
  3. Clear The Soul Emporium Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from The Soul Emporium Radio servers.
    1. On Android, goto Settings » Apps » Select "The Soul Emporium Radio" » click Storage » click "Clear Cache".
  4. Check The Soul Emporium Radio app permissions. If any of these permissions required to use your device's features are disenabled, The Soul Emporium Radio might not work.
  5. Uninstall and reinstall The Soul Emporium Radio. If nothing else has worked, completely uninstall The Soul Emporium Radio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Soul Emporium Radio not working


2. Fix The Soul Emporium Radio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Soul Emporium Radio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Soul Emporium Radio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Soul Emporium Radio may not be able to connect to the Internet when running in the background.

Reported Issues