Contact Neo Soul Cafe Customer Service

Why should I report an Issue with Neo Soul Cafe?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Neo Soul Cafe to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And I so wanted this to work because I love the website.Love the musical selection - when it plays! The app is so glitchy! I can't even enjoy a whole song without it stopping constantly!I found an alternative.

2. The app freezes up sometimes and you can't see who the artist is, but overall, this IS the station that plays music that "gets your head right!"The app plays great music but it doesn't work properly, but it did work many years ago.

3. I listen to this same station on Tunein, but you can't thumbs up anything from Tunein.I loved the app, and the music selection was great, but I stopped using it because it kept crashing.

4. If they can fix the bugs, I would defintely return.I've been an online listener for many years and I love NeoSoulCafe, but this app needs more development.

5. If you download the "MyTunerFree" app you will be able to listen to NeoSoulCafe without any drops, plus you will be able to see artist playing.

6. It keeps stopping and starting, and never plays for more than 10 mins before it stops abruptly.

7. It often crashes, and I've had the same song title stuck on my screen for many uses.This app sucks.

8. Would have given it 5-stars if just based on the music.

9. Useless.this app needs maintenance.

10. Enjoy!!!Uninstalling.

11. Have had this app for a long time, but it constantly crashes now.

1. Fix Neo Soul Cafe Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Neo Soul Cafe: Restarting the app will resolve most errors.
2. Update the Neo Soul Cafe App. Here is how:
   1. On Android goto PlayStore » Search for "Neo Soul Cafe" » Open Neo Soul Cafe » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Neo Soul Cafe » click "UPDATE".
3. Clear Neo Soul Cafe app cache: Clearing cached data will force your app to retrieve the latest data directly from Neo Soul Cafe servers.
   1. On Android, goto Settings » Apps » Select "Neo Soul Cafe" » click Storage » click "Clear Cache".
4. Check Neo Soul Cafe app permissions. If any of these permissions required to use your device's features are disenabled, Neo Soul Cafe might not work.
5. Uninstall and reinstall Neo Soul Cafe. If nothing else has worked, completely uninstall Neo Soul Cafe then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Neo Soul Cafe not working

2. Fix Neo Soul Cafe Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Neo Soul Cafe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Neo Soul Cafe not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Neo Soul Cafe may not be able to connect to the Internet when running in the background.