Published by Quidco on Dec 13, 2024

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Why should I report an Issue with Quidco: Cashback and Vouchers?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Quidco to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Quidco: Cashback and Vouchers

1. Earn cashback rewards while spending money on your shopping, compare offers & get the latest deals, vouchers & discount codes.

2. Saving money with the best UK deals, latest vouchers, offers & discount savings makes smart spending easy, thanks to Quidco. FREE to join!

3. You can earn cashback rewards, get the latest deals & vouchers, compare offers & save money on purchases like supermarket essentials, high-tech gadgets, fashion, motor insurance & household utility bills!

4. Compare savings offers, vouchers, bargain discounts & the latest deals, personalised cashback offers, & flash sales made for smart spending.

5. Loved by 10+ million members, we help you earn cashback rewards at over 5000+ online retailers while you spend money & find the best UK deals & discount savings.

6. Browse the latest deals, vouchers, offers & discount savings with massive cashback rates from your favourite shopping brands.

7. Spend money, earn cashback & save money while finding the latest deals, vouchers & discounts at over 5000+ popular shopping brands, like LookFantastic, Very, B&Q, Tesco & Sky.

8. Earn cashback rewards as you spend, find the latest deals & vouchers & compare offers.

9. Save money while spending it & enjoying the amazing bargain discount codes, vouchers & the latest deals!

10. Compare offers for your motor insurance, home insurance, pet insurance, travel insurance, plus energy & broadband providers with Quidco Compare, save money & earn cashback on your recurring bills. Love cashback rewards?

11. With Quidco, you can find a voucher or discount savings that help you save money & get the best UK deals.

Quidco Customer Insights

1. There's a wide variety of options to spend your cashback on you aren't confined to one or two options.Review for quidco in general, not specifically the app - which isn't too useful anyway as links open in other apps and then don't track.

2. When I've accumulated a good amount, I change it into an M&S gift card - buying with free money always feels great!Fantastic way to save money and receive cashback.

3. In the end, despite following all their instructions the cashback didn't track and their admin said they couldn't see anything click through from their site (despite me having emails from them saying different).

4. All you do is click on the notification and you are logged into the quidco site with cashback automatically actioned.

5. Also would be cool if there was a way of having a sort of quidco plug in for chrome on your phone to remind me to use it when shopping o line!Used to be good.

6. The latest was my Car Insurance, which I could have got £20 cheaper but with a promise of £35 cashback decided to go through Quidco.

7. Every link I try to click through hangs, using any browser, tried Chrome, Edge, mobile, they all fail.

8. Browser click through is still flaky.I've used Quidco for years and would never buy anything online without checking if it's on Quidco.

9. It's easy to receive a pop up alert when shopping to advise cashback is available.

10. My god its sooooooooooooooo slow 🐌 😩 it's painful, top cashback is way quicker.I find this app bitter sweet.

11. Had a number of claims refused valuing over £200, on purchases were the cashback influenced my decision on who to go with.

Steps to Troubleshoot & Fix Quidco Issues

1. Fix Quidco Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Quidco: Restarting the app will resolve most errors.
  2. Update the Quidco App. Here is how:
    1. On Android goto PlayStore » Search for "Quidco" » Open Quidco: Cashback and Vouchers » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Quidco » click "UPDATE".
  3. Clear Quidco: Cashback and Vouchers app cache: Clearing cached data will force your app to retrieve the latest data directly from Quidco servers.
    1. On Android, goto Settings » Apps » Select "Quidco: Cashback and Vouchers" » click Storage » click "Clear Cache".
  4. Check Quidco app permissions. If any of these permissions required to use your device's features are disenabled, Quidco might not work.
  5. Uninstall and reinstall Quidco. If nothing else has worked, completely uninstall Quidco then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Quidco not working


2. Fix Quidco Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Quidco be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Quidco not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Quidco may not be able to connect to the Internet when running in the background.

Reported Issues